Ballsbridge Hotel    

Close to the RDS and Aviva. Big rooms with nice furniture Good breakfast Nice big lobby

Rooms need structural refurb. window sills are cracked Loos in the foyer are like sheds

staff, location,price

shower facilities, leaking radiator, blocked back, missing knobs on bath

The staff were very efficient and friendly.

Bed was uncomfortable. Food was very poor. Breakfast was cold. Food in bar was tasteless. Rooms while clean we're in need of refurbishment particularly bathroom.

Room was clean and location good,\bar food very good, staff friendly

Smell of damp in corridors and charge for car parking

I think the Ballsbridge is one of the best Hotels in Dublin. The staff are so polite & very helpful always a smile on their faces. I would recommend the hotel to anyone going to Dublin.

good food staff extremely friendly and efficient.

bedroom A bit tatty,could do with A bit of refurbishment.

Receptionist very friendly and sorted out our room efficiently and was very courteous and kind. I really enjoyed our stay.

Staff

Price, Queues at the Bar (Over 30 mins).

Very dated decor Snooty receptionist

Comfort ,parking .

Poor Room Service available, I was late arrival and couldnt even get a sandwich in my room , poor room service. Directions to Lifts poor. Poor exit directions from carpark.

Good value hotel within easy walking distance to RDS

Had room beside the lift, which was in use 'all' night!!

Location

Friendly, helpful staff at reception. Clean, spacious room, which was cleaned daily with towels changed. Surprised to find pillowcases changed too and one change of sheets although a short stay. Excellent, non- allergic toiletries provided. Tea/coffee making facilities suppliedQuiet, which is what I requested. Our son recommended this hotel, although I was hesitant at first as I thought it might be too far from centre. We enjoyed a stroll to the centre, which took about 40 - 45 mins. However, buses passed by regularly and on the one occasion we caught it it was only 1,65 euros. We will definitely stay again.

Charge for internet

Food was really good and the breakfast was really excellent. It was probably the smallest buffet I've seen in a hotel in Ireland, however it was the best. The area is beautiful and the staff were very friendly.

I thought the rooms could have done with more a bit more attention. Our iron had stains on it so it stained my husbands shirt while using it. Also the sink on our bathroom was blocked. In all, the rooms I thought could do with a bit of a renovation.

Location and value for money

Senior manager on duty for breakfast tried to charge me full rate for breakfast for my 8 & 10 year old. He questioned who had told me they would charge me children's rate. He was not hospitable. It soured my experience. Just because you are a 3 star and offer value for money for families like mine it should not mean we should expect a poor level of customer service.

Value for money. location great for what i needed. helpful staff.

Our room,it was a suite, very spacious, comfy and light. Cleaned everyday. Safe and relaxing.

The heating was extremely high. Thus a very hot room, that was not adjustable. Making it v uncomfortable! Tried opening windows, but were on 8 th floor, so the wind was too strong!

Staff were more than helpful. Got an amazing price.

Wallpaper was kinda falling off the ceiling.

location

My room was old fashioned and not enticing and there was an extremely strong smell of paint coming from the rooms above!! i had booked in to study for an exam that i had the following morning unfortunatley i found it impossible as my room was opposite the very busy elevators and also the hotels heating system was extremely loud. The next morning i got up early to try and get a bit of study done however i had to check out and go to the college at 9 am as they had workmen in the room above mine hammering loudly etc so not suitable at all.

It took 3 attempts to get a room which was habitable. Mattresses were very badly stained and threadbare, holes in sheets and window nets. Stained carpets, scuffed furniture, missing lightshade in bathroom. Bathroom tiles, grout falling out. Poor service in restsurant and dubliner bar.

Location was very handy

Each morning was woken up really early by the housecleaning staff. Trolley was parked outside room door all morning & the chatting and noise meant very little sleep from very early on. A hotel is where people go to have a break & restful sleep is part of that. Also Staff never asked if we enjoyed our stay.

Room was well equipped

No free wifi.

Going home

The rooms weren't cleaned right, very very dated rooms, mold everywhere in the bathroom and bedroom, window wouldn't open. How to fix #wreckingball

Great location, walking distance from business area. Very convenient for business traveller

Quite old, some refurbishment wouldn't do any harm

Staff were helpful and responsive