Downhill House Hotel & Eagles Leisure Centre

This reviewer provided a score but did not have any comments

The surroundings were very peaceful

The restaurant was extremely pricey

i found my stay at the downhill house hotel pleasant. staff were helpful and courtious and rooms were clean.

their should be a wider range of activities for young couples inc day time activities,restaruants, night life and more information on ballina for those staying there. more night time entertainment in the hotel itself would also encourage a pleasant experience.

warmth and friendliness of staff

The staff and facilities were very good. The hotel did not feel impersonal. It was friendly and was run professionally at all times.

We particularly liked the customer service - everyone was friendly, helpful and efficient, with special mention of the restaurant staff - they were absolutely first class.

Our room was a little dated, and the bathroom had a lot of condensation on the windows - there was also a bulb out in the ceiling light and one table lamp had a dodgy connection. Minor issues but gave a slightly negative impression.

Nice room and staff seemed nice enough.

The hotel room was too cold and the breakfast was awful.

Friendliness of staff

Staff were very kind, Hotel was clean, Well Run, Family Owned was apparent.

Its recent renovations should be extended to the whole hotel. It was a little retro in places.

Breakfast was very very poor, we arrived at 09:40 milk was warm for Cereal, the cooked breakfast was self service, all was cold and selection was poor. Would not stay here again and would not recommend it. The room we got was fair enough, clean and fairly modern, our friends got a musty old room not nice !!!! we complained but complaint fell on deaf ears.

The breakfast - both the food and the service were quite the worst we received in 3 weeks touring Ireland. The noise from wedding guests at 4am was unwelcome and intrusive.

maten