Flannery's Hotel    

overall i was delighted :)

Helpful staff, easy for parking, and bus stop right across the street to take you downtown.

It was a little pricey for me but it was tourist season.

the night food in the bar was brilliant as nice as ive tasted and staff were friendly especially alan the waiter couldn't have done enough for us.

as I work in a hotel myself im very fussy so the breakfast wasn't great at all and I went down to use a vending machine one night and the two of them were broken also found it like some nice little touches like bottles of water in the room and biscuts for tea.also the room doors were very loud and woke us up a good few times.all small enough things really but its the little things that make a big difference.

Good parking easy to find

Only one lift

Size of rooms superb. Bath a bonus. Used bar restaurant. Good value. Staff used words 'welcome.' Nice touch and not that common.

TV iffy....too few channel...even a few more regional radio channels would be a big bonus.

staff, food, cost, good bar which was fairly lively on the Friday night

nothing really, I would say that the location is a little further out from the centre than I had thought (it's not really in walking distance), but that's my fault not the hotels.

Convenience and value for money

nothing

Breakfast was good

Had to pay €50 deposit per person because we where a group, total €400. When I asked for an email confirmation upon checkout that my deposit would be refunded in full as there was no problems the receptionist was quite rude and wouldn't provide.

Room rates Clenliness

Nothing

Friendly staff and clean. Helpful with organising taxis and any other needs

We had a poor experience with the food. Order was mixed up on one occasion and we felt the carvery was a bit dry Rooms need more ventilation

Excellent customer relations and very helpful staff, good food staff always attentive but never in your way.

Although rooms were clean I was surprised that such toiletries such as soap (which although only used a few times) was removed daily but never replaced; likewise with the shampoo and bath cream.

Friendly and accommodating staff

Initial room , had some light fittings not working. Window looked out on rubbish area. We were moved the following day to a nice room

the hotel was spotless and the decor was very appealing. restaurant staff very nice and accommodating.

nothing really

Great location, so easy to get the bus into town, 5 minute trip so handy. Bus stop right outside hotel

The hairdryer

It is in a good location just out side eyre square,taxi trips only 8.00 euro.staff at the hotel are excellent and friendly.

One off the rooms was a bit out off date,shower head broken.when we asked to move rooms staff was more than obliging in helping us with a knew room.couldnt find any other faults

The size of the bed in the King Superior Suite

On booking.com and on the actual website of the hotel it said that the King Superior Suite had a flat screen tv. On arrival there was a small 15 inch portable tv in our room. Also the bath was very small. Despite this, we are likely to return again. Excellent value for money.

Staff deserve a special mention - caring, kind and nothing was a problem, room size, food & plenty of parking. Music in the bar.

My staff rating would have been excellent if it had not been for one guy in the breakfast room who was the polar opposite to every other staff member we met in the hotel but front desk resolved the issue immediately so all ended ok.

Value of the room

Only 3 channels on the tv

Staff very friendly, lovely hotel

Dident like the breakfast its was two over cooked and cold wouldent order the room service option again

Nothing

Everything

bedroom was nice and airy and bed very comfortable . also all staff were very helpful .

no complaints really. our room had no view as it was at back of hotel and overlooked a wall . But as it was only a short visit it did not matter too much.

As i was a solo traveller I felt very comfortable and relaxed. The staff were lovely and even though it is quite a large hotel it felt cosy.

Rooms Very Comfortable, Clean, and great service

This hotel was great value and very central to hospitals-Bonsecure,Merlin Park and Galway Clinic.Food very nice in bar and serves until 11pm sandwiches which is very convenient when late back from the hospital.I have stayed here many times and I would stay here again.Family feeling hotel! Lovely staff and very helpful

You have to request an ironing board as it is not in the room.

the friendly staff and good food,the location of the hotel close to motorway and city. we would return.