눉No reception area, the bar staff had slips of paper behind the bar for check in. we had to walk with all our bags through the full length of the pub after a full days work while people were there dressed up. The "reception" area had no staff, it was a chair behind a desk, that had blankets and pillows on it. One of the glass collecters brought us through, they didnt have our key when we arrived and they thought someone else may have been in the room already, so staff had to check the room first. Arrived to the room, it was freezing! The room had no vanity area, at all. There was a chair and a mirror, i had to keep the blinds up (which overlooked the main street) in order to be able to place my products so i could get ready. There was a t.v., we noticed we had no remote, we went to phone "reception" or the bar, we had no phone to phone down. I tried to use their WIFI using the code provided to message them on their facebook page about the remote, but the WIFI code didnt work. We had to go back down to ask for a remote. The glass collecter girl came back about 40 mins later telling us she had no remote for the telly. The shower door was broken. I could have possibly made it worse getting in and out. The shower kept flooding, so i had to keep turning the shower off during my shower to stop it from flooding out onto the floor where all of the tiles were cracked, which could have caused water problems. all in all. a shambles.