Gleneagle Hotel

we got a bath as i requested, even though baths aren't in most rooms

I put the wrong date for my arrival ( by one day) there was no problem changing no fuss no nothing

not to much at all i was always lead to believe it was fantastic. i have stayed in nicer guest houses.

the breakfast was awful.

Friendly staff, Food very good, Entertainment ecalent, Price good

Arived no heating in room Plumer to check rad I arived back later that evening to get changed and the room was still very cold so I spoke to someone at reservation desk came back that night and and still no heating. Reported it again in the morning went out for the day came back that evening still no heating reported it again going to bed that night still no heating. checked out the following morning and told them I had no heatin in my room for my 2 night all I was told we could off put in a portable heater not good enough after reporting so many times. I hope to hear from the Hotel. the room I stayed was room 426. I hope you forward this complaint to the hotel.

the staff and room were excellent

no we liked everthin

I loved the relaxed atomosphere, the friendlieness of the people staying there, the people we met were second to none and their repeat bookings yearly encouraged me to want to be part of this social annual gathering

Our booking.com reservation was not visible to the reception staff and we had to make several enquiries, / email checks to confirm that we had in fact booked our weekend away.

the staff were allwasy helpfull.

i think it needs a bit of freshing up in the bar all so going in to the swiming pool by the drinks machine the the rain woz coming in.swiming pool allso i did injoy my stay but i do feel it need a lift.

Seeing aslan playing

The amount of foreign staff who are very rude and do not understand when you speak to them.The room was very basic considering the price i paid,the bathroom was very old.The lack of tea/coffee facility in room and having to pay for them,every other hotel now has it!! In general i thought the hotel was extremly over priced and urgently needs updating on the A wing.I had read on there website the had recently spent multi million on upgrading there hotel but i did not see it any were.

Room was lovely, enjoyed the leisure centre and the over feel and location of the hotel.

My daughter and I arrived in the evening and were sent from reception to bar for toasted sandwich - then bar sent us back to reception where we could only purchase a prepacked sandwich. advised room did not include breakfast then told it did when we checked out. Leisure centre opening hours could have been better.

Central location. Easy access to local facilitires. Secure Parking.

the rooms were clean the staff were nice and helpfull the kids club was a god send. the entertainment was good and the swimming pool was allso great.

No tea/coffee maker in room.

comfortable and clean. nice rooms.