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Newest reviews for Hillgrove Hotel, Leisure & Spa

  • Kathleen
      United Kingdom
    August 31, 2014

    everything

    all good

    8.8

  • Rachel
      Ireland
    August 31, 2014

    This was our first time away in a hotel with our 3 month old little girl and it was fantastic . The staff , food and hotel room were lovely . Our daughter obviously wasn't old enough for the kids club but we could see from the list of activities for the older children that being a family friendly hotel was their priority . The pool was lovely for my daughters first swim. They has a separate baby pool which was lovely and warm and a family changing room which was great for myself and husband with the baby. We will definitely be back and would recommend here to our family and friends :)

    10

  • Louise
      Ireland
    August 30, 2014

    very nice hotel, staff very friendly, spa brilliant, we had 2 young children with us and kids club facilities very good

    9.6

  • Fiona
      United Kingdom
    August 28, 2014

    It's so good for the kids we had a ball food great will be back

    Swimming pool kids club food

    10

  • Helena
      Ireland
    August 26, 2014

    Family friendly good room size.

    TV remote didn't work children had to be 4 to join kids club meals were quite expensive.

    7.1

  • Andrew
      United Kingdom
    August 26, 2014

    Spa and pool area was well kept and clean Rooms were large and carpets etc were new Breakfast was good

    You get what you pay for, for this money it's not luxurious but well worth an overnight stay, very relaxing.

    7.5

  • Diane
      United Kingdom
    August 25, 2014

    Good value for money , food Exellent staff .

    Although we turned the heat in our room down we found the room very warm.

    10

  • Anonymous
      United Kingdom
    August 25, 2014

    always love to stay at the Hillgrove, Food is excellent and staff are always very helpful it is always a good place to stay.

    we do not like the new door into the lobby area it is very cold now and you cannot sit in comfort unless you are far back from the front door if it was cold in August it will be very cold in the winter. There needs to be an inner door in place or guests will freeze.

    9.2

  • Anonymous
      United Kingdom
    August 25, 2014

    The staff were friendly, the food was good, the amenities excellent and the room very clean. Couldn't fault it

    whats not to like

    10

  • Michael
      Ireland
    August 25, 2014

    Location was good as we were enroute to Derry. Staff friendly and helpful

    I have to admit to finding the decor a bit OTT and not to my taste. Room a bit too warm despite adjusting control. Your success as a family hotel is to be commended but I probably would not have booked if I had realised this. Had dinner in bar and service slow and food very average given price

    7.1

  • Anonymous
      Ireland
    August 24, 2014

    Beautiful room v clean and comfortable. Lovely staff and nice food

    Should sell itself more as a family hotel. Over run with children. Not very relaxing

    8.8

  • Rowanna
      Ireland
    August 23, 2014

    The staff, the food, the kids club was fab would definitely reccommend to friends and family. The staff provided us with buckets of ice to do the icebucketnomination which me and my sister did on the big pink chair and we thanked you on Facebook for that

    I can't say that there was anything we didn't like to be honest

    10

  • Anonymous
      United Kingdom
    August 23, 2014

    Rooms clean and tidy. Friendly and helpful staff. Food fair.

    8.3

  • Gail
      United Kingdom
    August 20, 2014

    Stayed in double single room plenty of room for three.lovely big bathroom with bath and shower.had dinner in the bistro area very nice and good value.Had spa treatment and thermal spa it was really relaxing.

    Noisy people in room next door.night staff where informed came up twice but they didn't get in.made no difference.not the hotels fault but still didn't get much sleep.

    8.3

  • Kevin
      Ireland
    August 18, 2014

    Fab decor out the front .. Very eye catching as you enter the hotel, have a 6year old girl and her eyes just widen with excitement-apparently we were staying in a castle ! The facilities for the kids were beyond our expectation, games room, indoor bouncy castle and kids camps, pool was fantastic which not only entertain the 6yr old but the bigger child too .. Ha Must say this is by fair the best hotel we have visit and would defiantly recommend it to anyone . We will with out a doubt make a return visit !

    Can't say one bad word ! Top class

    10

  • Gloria
      United Kingdom
    August 17, 2014

    Kids club was great. My four year old really enjoyed it.. Staff were very friendly and helpful.. Lounge area at reception was exceptionally clean and very comfortable. Spa was really relaxing and had great facilities ie pool Jacuzzi, Steam room and sauna.. Out-door spa was a great addition. Free Wifi was good and was available all over the hotel...

    Mattress in bedroom was a bit hard. A mattress topper would have been a great treat..

    7.9

  • Doreen
      United Kingdom
    August 13, 2014

    Food was good breakfast was fair

    The room was very warm and looking out onto a roof this hotel is in the middle of a housing estate and only one window opened in our bedroom lady came and tried to open it and couldn't and brought back a fan

    5

  • Anonymous
      Ireland
    August 12, 2014

    Excellent service, the hotel was really busy with a wedding and hen parties but did not effect service at all. The staff were extremely friendly and helpful.The food was lovely and the restaurant was a lovely place to dine.

    Food in the restaurant could have been hotter, thats my only negative.

    10

  • Ken
      United Kingdom
    August 12, 2014

    LAY OUT OF HOTEL,FRIENDLY STAFF,GOOD FACILITIES,CLEAN PREMISES

    BEDS ARE NOT OF GOOD QUALITY,

    7.5

  • Brenda
      United Kingdom
    August 11, 2014

    The staff where very friendly, the hotel facilities where fab. The wedding was great from the service and the meal was amazing. Lovely hotel would go back.

    Nothing !!!!!!!

    8.3

  • Ross
      United Kingdom
    August 10, 2014

    Great stay, would highly recommend.

    10

  • Andrea
      United Kingdom
    August 10, 2014

    Wonderful hotel the facilities were fabulous! The bedrooms beautiful, my children loved it!

    No handrail for the children to use walking down to the kids club. These are pretty steep steps.

    8.3

  • Declan
      Ireland
    August 9, 2014

    Lovely foyer and leisure centre

    No wi fi in bedroom and food quite expensive

    7.9

  • Anonymous
      Ireland
    August 7, 2014

    Room we had was very nice staff in general were friendly good atmosphere in the hotel Food was very nice The hotel is very geared towards young families so would not recommend for a quiet weekend away.

    Been asked to pay €5 for a jug of ice to bring to our room after we had had a few drinks and food down stairs, either way this is very unreasonable. The hotel still needs a bit of work, eg: tiles were hanging of the wall outside the changing rooms to the pool and grout still on wood etc. - key pad (which I presume is no longer In use) on the wall leading out to the hot tube is very badly rusted, looks disgusting.

    7.1

  • Kyles
      United Kingdom
    August 5, 2014

    Food at wedding was excellent service was quick food was pipping hot . Room was very comfortable and clean . Only thing was the tea and coffee wasn't on display and only found them when ready to leave other than that everything was excellent .

    9.2

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