Imperial Hotel Galway    

the location was ideal, the rooms were reasonably clean and the staff were friendly and helpful.

the hotel is extremely noisy at night. The walls are very thin and you could hear the doors banging in the hallway.

Very friendly staff

small room

The staff were friendly and efficient.

The shower took a long time to warm up.

Very spacious room with a big bath room. Breakfast was good. Restaurant on the grand floor serves delicious food. Close to train station and bus center.Perfect hotel in Galway. Highly recommended.

Nothing

Everyone there was extremely helpful and pleasant, location meant we were only metres from everywhere we wanted to go.

My room was dark and one or two things needed attention, e.g. lightbulbs needing replacement and all TV channels were not available in each room.

Very pleasant helpful staff, nothing was too much trouble. Breakfast excellent and plentiful. Beds comfortable and bedding crisp and clean. Shower good and strong. It was great to be so central. Decor pleasing but neutral.

Would have liked a bigger window, but i am trying hard to find something not to like.

friendly staff. good food. comfortable and spacious room. free continental breakfeast excellent. convenient location.

very hot room due to central heating. open window then noisy at night at the rear of hotel.

I have stayed @ the Imperial many times over the past 20 years..I Always enjoyed my time there, & felt quite loyal to it, as it was so reliable..always,clean & its location was a massive bonus..Staff @ bar on Monday night really friendly and very laid back, yet attentive.

Unfortunately it had been seven years since I was in Galway, & as I stated, because I felt quite loyal to the Imperial, it was the only place I considered staying. However, we were in room 146, & found it not satisfactory @ all. Gloves were found in a ball, at the side of the bed, which indicated to us that staff hadn't bothered to hoover or even look under bed? Ripped hand towel folded & presented in bathroom!! Sheet was thorn on our bed? Can you imagine? I had expected to say all of this to staff as we were leaving, but guess what? Nobody asked us what our stay was like? We were paying guests. Granted we were on a budget, & I agree we didn't pay huge amount to stay at the Imperial, but we were paying guests. €210.00 was a lot of money for us to pay. There are other hotels in Galway & we both agreed to try somewhere new next time! I hope this feedback helps! Oh, and remote control doesn't work in room 146 either!

the spacious room

menu a la carte

The location was convenient to shopping and eateries. Staff was friendly and helpful.

The room looked as though it hadn't been vacuumed, and the bath tub mat had black mildew on it. The mildew transferred to the tub itself when the mat was removed and placed in a corner. No parking on premises; parking was partially validated, but still had to pay 10 euro.

Great Location

Great value for money

Welcoming staff, excellent location

City centre location. Great breakfast. Comfortable room. When asked, staff gave us a quieter room. Staff very friendly and helpful. Easy walk to great pubs and restaurants. Seaside prom (Salthill) 10 min drive.

Nothing.

Location great, staff friendly

The room was cold - heating went off after 1.5 hours. Had to call Reception to get it back on. The shower was not working properly and the water in it was cold.

Great location

I was working in Galway. My wife decided to accompany me. We had some leisure time on Thursday night and Friday morning. The location was great. The room was comfortable and spacious. Breakfast was excellent. I like the freshly brewed coffee and the croissants were great.

Weather was a little cold but no fault to the hotel or the cit.

Nice lay out of room

Heat was on too much, bit stifling at times. Lack of car park facilities

Great location and I got a great deal on the Wkend I was staying there, although I was a bit disappointed that we didn't have a cooked breakfast but other than that the time I had with you was very good and I would highly recommend the Hotel and certainly come back to stay.

Location and the warmth of the room

empty packet of m&m's under my bed

Great value for money, would definitely stay again.

The windows were triple glazed so even though you were in city centre you could not hear a thing from outside. I also loved d beds,most comfortable bed i have ever had in a hotel. The location is perfect for everything.so central.

The one and only thing that let this hotel down was the breakfast. When i booked bed and breakfast i was expecting a fry but they don't do hot breakfasts which was very disappointing but they do them in the bar if we wanted to purchase one. I really did not like that.

comfort and it was v central

the staff. at the bar there was a v unfriendly lady to the point of quiet rude. the breakfast was awful. i think it was way 2 overpriced for what we got.

Oldy worldy shopping area , with oldy worldy pubs and traditional Irish music

The location was perfect, big spacious room and bathroom, friendly staff and comfortable/clean room.

The lack of free parking near the hotel, only a continental breakfast offered and quite a long walk from the lift to our room down long winding corridors.

very nice hotel room and central location

nothing the trip was great