Imperial Hotel Galway  

I was surprised at how big my 'single room' was and the fact that it had both a single and double bed.It had a flat screen tv and nice bathroom with fresh towels every day.The bed was very comfortable and there was no outside noise at night, which I have experienced in other hotels. The buffet breakfast was excellent,equal to any I have had elsewhere.The carvery offered a good selection of meals at reasonable prices. The staff were friendly and curteous. The hotel is in a good location, close to all amenties and just a bus ride away from the beaches at Salthill and Spiddal.I Enjoyed my stay at The Imperial Hotel and will stay there again.

I have no complaints but thought the room could have done with a bit of colour eg some nice pictures on the walls.

The hotel room was very comfortable and the television an excellent size. The staff were very friendly and helpful. I was ill one night and the barman made hot milk for me and would not charge for it.I Would certainly recommend the hotel to my friends because it is so central and the service so good. The suggestions below are not meant to be critical just helpful so that you can improve matters even further. It was a very good holiday overall and the hotel was like a home from home.

It was hard to turn on the shower with the glass panel on the side of the bath. It was very strange too that there were no built in wardrobes in a hotel of this type. The old fashioned one looked out of place in an otherwise totally revamped room. It was very hot and I would have liked the option of a lighter cover in the wardrobe. May I make a suggestion please. The breakfast (very substantial) should offer a low fat alternative to butter. One final comment is that the receptionist was away from the desk when we arrived and somebody else asked us to wait. Unfortuntately her t shirt was very grubby and it was off putting to arrive in a hotel and wonder if the kitchens were manned by people who obviously did not care about personal hygiene.

There was no hot breakfast also the room I was in was over a stroage/waste area and very noisy on the Fri night

Location right in the middle of everything. Great Location. The a/c did Not work in the Room, even do it said it only works during the summer. The room was too hot.

The a/c did Not work in the Room.

reception staff were very friendly and eager to assist in any way possible.

The breakfast room was dirty and there was no waiter present. It was embarrassing!

Central location, friendly and helpful staff, clean and comfortable hotel

Perfect location, friendly staff with comfortable and clean rooms. Food severed all day which was very nice. We will return to this hotel.

The Imperial Hotel is an excellent location right on Eyres Square. We went as part of a hen party and they were brilliant from start to finiish meeting all of our needs. Its within walking distance to all bars/restaurants andd clubs and has a brilliant residence bar! The staff were friendly and the rooms are very spacious with great bathroom facilities!! We will highly recommend the Imperial to other friends and family!!! We had the a brilliant time.

Location was fantastic. Rooms were way bigger than I thought they would be. Staff were lovely and they let us check in two hours earlier. Breakfast was great. A lovely buzz in the bar and around the hotel. I would definetlt stay there again.

Room was untidy upon arrivel, bar staff unfreindly

Parking

Good location

Poor fire escape signage when fire alarm went off. Poor communication of fire alarm false alarm. Not dealt with quickly enough, repeated alarms ruined sleep/ Poor cleanliness of bed linen No drinking water in bedroom. Bad shower design, poor hat water supply

Comfort and convenience

Continental breakfast is fine and was appreciated . A more substantial breakfast would be more acceptable as the price of 74 euro was sufficient to cover this aspect of my stay .