Jurys Inn Custom House  

We had a great weekend, down for a relaxing break for 60th birthday treat for me (Evelyn). Went to The Gate Theatre on Saturday. Very funny play. Room was excellent, quiet, clean and comfortable. Will love to bring grandkids down for a week. I fell in love with Dublin. Plenty to do and see, loved the food in Jury'S. Staff were very pleasant and helpful. Got the perfect room for me as I needed to be near the lift and had requested a twin room but actually got a double bed and sofa bed. The best nights' sleep in months. When we were in our room we heard nothing from the other rooms it wqs so peaceful. We liked everything about the hotel. I have one query though and would love an answer if possible. Thanks. Please see below.

Well the only thing I would like to query is that perhaps our room was haunted! Have you ever had this query before? John thinks I did it myself. I know I didn't! The first night we stayed Friday 5th we went to bed quite early. I closed the curtains fully. Had a great nights' sleep and when I woke in the morning my curtain was fully opened. John didn't open the curtain and I didn't so I would like to know who did? Then on the early hours of Sunday morning I was wakened by what I thought was John siiting on my bed, I asked him straight away but he was sound asleep. I wouldn't mind but as I said to John and our daughter; at home just as a joke mind you; we paid for the room not them, whoever they were, at least they might have introduced themselves - I would have had a fit - ha ha - if they had! Evelyn

I could not fault the hotel or staff in any way. I would give marks of 9 out of 10,

Only one thing. The breakfast could have been a little bit hotter.

Convenient location, 15 minute walk to Trinity College. Good free wifi connection. Good shower. Well presented food in restaurant. Friendly staff.

A bit expensive for a room with no room safe, draws for cloths or doors on the wardrobe.

My husband and I really enjoyed our one night stay. Staff very friendly. Breakfast excellent. We will definitely be back

The flapping of the flags ona windy night when we had our window open

All was fine

On arrival I was welcomed by very helpful staff. They made excellent impression and may look forward to my first visit to Dublin and stay in this hotel.

Room was at the back, nothing to see. Check out staff were not helpful at all. After spending 3 nights at hotel, they wanted to charge me 10 extra euros per hour for requesting to check out 1-2 hours later. I never encountered such thing in all my visits to other hotels around the world. They also did not have printing facilities, so be warned. No fridge and no iron in room.

it was fine near to the venue we were going to

there was nothing we didnt like about it

Location, nice clean room, excellent breakfast, nice bar.

It was ace

The curtains in the room were fantastic if you want to sleep in without the light shining in to wake you up. Also the towels they supply were proper sized towels and not just ones you normally find in a hotel that only fit a child or very skinny people. Location is great we were going to the 02 so it is perfect for that and so close to the city.

Staff were not very friendly the lady who checked us is was in fact a bit rude. Also if you want a quiet night sleep at the weekend its prob not going to happen as we were woke up at 10 to 6 in the morning from noise in the hall from people coming back from a night out.

The comfort, location and friendliness of the staff.

Jury's inn is just a Premier inn at a higher cost. It was as expected, nothing disapointed, yet nothing wowed. Food was nothing special, which it should have been given the cost. I would stay there again, but only if nothing else was cheaper.