Jurys Inn Christchurch  

Its location.

The noise, the cigarette smoke in my room during the night, the poor heating system, the cold 'Hot Buffet', the offhand reception staff, the insecure lock on the door of my first room,the no-availability of items on the in-room menu.....

When I arrived at the hotel I was looking for the car park as this hotel advertised car parking,i was waiting on hold for 20 mins when I rang the hotel looking for the car park,when I found the car park it was called christchurch car park,no mention of jurys inn,then I was told it is 33 euro to park your car over night yet there are signs up all over the place saying park for the day for 10 euro so they actually charge you more for been a guest at the hotel,we ended up getting a discount but car parking still cost us 14.50,there were no signs to tell you how to get to the hotel from the car park it was like a maze,when we checked in we were giving a room at the end of the hall way on level 2 when I opened the door the room was ok,then I opened the bathroom door and the smell was sicking I asked to change room an they guy on reception was really nice he gave us a room on level 3 looking out over the city a big difference to the view we had of the bins at the back of the hotel in the other room,this room was quite small we had a table but no chairs when I asked for chairs it took 20 mins to get them an I was given one,by that stage we had ate our lunch sitting on the bed,all in all I would never stay at this hotel again,and I cant understand why we were giving a very poor room with no view when there was a room like the one we were switched to free all along,also the hotel needs to state the price of the car park and tell guests the car park is called christchurch carpark to avoid guests wasting time looking for jurys inn park park,our room was a small double room we booked at triple room.

Hotel reception staff were incredibly helpful. Cieran showed us all the places on a map that we were interested in visiting and recommended places wecwould like. He was an amazing help !

Our room wasn't ready until 3.45. One hour 15 minutes after check in. Hotel receptionwas comfortable though so didn't mind the wait.

Great central location!

We stayed in room 132. One of the windows didn't close fully so the room was a bit chilly at times.

The bathroom sink had toothpaste stains on it

1 LIFT NOT WORKING REAL PAIN WAITING FROM 4TH FLOOR

Wonderful friendly staff is the main reason I would go back. The location is lovely right across from Christ Church Cathedral. Very comfortable hotel to stay in.

I'd like to see updated bathrooms, better parking validation, and the radiators need checking so they don't knock all night long! The traffic noise was fine even though we were at the front of the hotel (GREAT view of the Cathedral) but the radiators were loud.

"Both Jurys Inn Christchurch & Custom House Hotels are served by a shuttle bus to The O2 " Direct quote from hotel website. When we inquired about this, we were told it never arrived the night before and to make our own arrangements. No reason given as to why it was not provided.

situated in good place. basic but cheap and chherful

had to pay to use internet in room breakfast time very packed

Front desk staff (Jo) was excellent

Room smelled and looked a bit tired. Bathroom needs an update.

Locaton, Location, Location!!! Friendly staff,busy, busling atmosphere in bar and lobby area. Comfortable beds. Availability of food if required. Our room overlooked Christ Church so we had a room with a view! I'd return to stay.

Some lights not working in room. I did not report them until checking out as they were not an issue, had our stay being more than 1 night I would have reported them immediately.

shower took ages to warm up ,and was not strong enough .