Jurys Inn Parnell Street  

The location and cleanliness.

Hello, I hope the following is actioned and sent to the relevant people.I Stayed in Jury's 5/11/11 room 515.I had one of the worst experiences ever in a hotel.I Stay in hotels on average 20 to 30 nights per year.I Have stayed in Jury's on previous occasions in different areas/city'S.It is part of my employment to travel.I Checked in approx 20.00 and found the male receptionist to be flippant and seemed annoyed when I asked him simple questions like breakfast times etc-info that should and usually is forwarded at arrival.I Left the hotel and socialised for the night.Dublin was very cold that night-recorded as - 1.On arrival to the hotel with my partner we entered our room only to find the room was freezing cold.Both of us in unison commented on it immediately.I Checked for heaters only to find none.The blankets on the bed were multiple sheets as opposed to a quilt.My partner rang reception ( I did not speak to the person) and informed the receptionist that the room freezing and could we have heaters.A Long conversation ensued which was my partner having to convince the receptionist that we were correct and the room was freezing.This converstaion went on for several minutes.My point is why should any guest have to spend time convincing a receptionist that a room (which he was not in) is freezing.The converstion should have been over in a few seconds followed by a knock on the door by a hotel employee with heaters etc.Also the receptionist (by right it is the hotel to blame-for not properly training thier staff in customer service) had the cheek and arrogance to actually (in his words) advise us to 'listen more attentively on check in for advice on how to activate the room heating.I Assure you that at no time whatsover was this info passed on to us.Apparantly we should have left a key in the internal key slot to ensure that heat would be be transferred to the room while we were absent!!!!

very good all round. free luggage holding room on departure a great bonus

The staff were excellent, especially the bar staff. Very friendly and helpful. Great location as well, very central to everything and not far from a taxi rank.

Unfortunately, we had to leave a day early under sad circumstances and the staff were just excellent - very comforting and obliging.

Excellent friendly staff and great location

At €278 for a 2 night stay I found this very expensive

where it was situated

no complaints

My room was very clean and spacious with a lovely view of Parnell Street.

I complained at reception about blocked drainage and had been told it will be fixed while I am away. Next morning I discovered no changes, the whole batroom filled up with water again while I was taking my shower. Very disapointed by being given empty promises.

Location ideal for our party, within easy walking distance of places we wanted to visit. Clean friendly good food what more can you ask for.

Its not far from the liffey, temple bar and loads of shopping on your doorstep! Highly recommended, book early to get a great price as we did, £46 for 3 of us.

Excellent value. Helpful, friendly people and a very convenient location.

Location, bus stop to & from airport, stops within easy walking distance, ie,, less than 90 mtr.

When arriving, I was shocked that I had to pay my hotel booking there and then,, I thought it was payed for when I booked it online.. But the receptionist said no,that's not the case,you have to pay now,, So I told the girl that I do not have that card with me, was to well you have to pay now,,,just as well my other card was with me,, either that or I was out on me ear.. Food for thought, I was not the only person to be told this on arrival, I think this needs to be look'd into to get it cleared up,not for me, but for others... AMcN....

didnt like having to make own toast at breakfast in morning , breakfast gone cold by the time toast ready , big queue, too sloooow,