The mattress could do with being replaced, way too soft and lumpy. My husband and I kept rolling into a dip in the middle!! I had an issue with feathers (cushions) in the room despite specifically requesting none on booking form. (Allergy) However this was dealt with immediately and to my satisfaction. Have to say again the reception staff are excellent at their jobs and were so kind and helpful.
Lovely hotel a short walk from the city centre. Lovely grounds, especially for families with playground, various activities and even a little farm! Staff excellent, professional yet friendly. Good leisure centre with pool. Tea/coffee in room which I love. Very good hotel, clean, well run, good location, perfect for a midweek break or a long weekend away!!