Oakwood Arms

Excellent hotel - great sized rooms with top facilities. Staff were extremely helpful especially the reception staff the night we booked in despite the fact that the hotel was very busy due to a huge function being held in the hotel. Could not fault this hotel & would recommend to anybody travelling in the Shannon area.

Arrived from Stansted to Shannon flight to visit Family in Shannon, collected car at airport drove to Hotel (recommended by my Brother - he and family stayed a short time ago) visited my cousin who has been very ill ,lives five minutes from the Oakwood arms - perfect everything and the Breakfast was superb - ten stars for everything - thankyou

The level of service and including a hot buffett breakfast that was actually hot. Its location being close to differing attractions so you didn't spend all day in a car.

The lack of information on the hotel services ie where was the breakfast room and the timings of service although staff were more than helpful a booklet in the room would have helped

Friendly staff, cleanliness, food.

The staff were friendly and helpful. The room was a good size and the buffet breakfast offered a good choice. It was good value for money.

It is within a 5 minute drive to Shannon airport, but far enough away to not be bothered by air traffic. Hotel is charming and suited for a base for exploring Co. Clare. We used it for our last night in Ireland, but I would consider a longer stay next trip.

Wasn't nutsy about the breakfast, but glad to have been served in time to catch our flight. Also, we complained about our toilet, which the staff wasn't able to fix. So I'm not sure if it's just the toilet in #216 or all of them.

close to airport

little noisey

It was convenient for Shannon Airport as we landed late at night

good place to stay, close to airport- clean, good value, good breakfast even available for early flight. Staff helpful and service quick and efficient.

main restaurant was closed which was a pity as it looked good- bar food was ok

Oakwood Arms has the style and charm of an old world castle while attending to the needs of a modern world traveler.

We liked the ease of access from the airport and the central situation of the hotel for visiting the various parts of County Clare. The service from the bar and breakfast room staff was also first class.

friendly staffbeautiful fixtures and fittings excellent value for money excellent

only problem was that the bed was very hard

nice hotel, luxury room, value for money but very bad reception of customers at night (despite bell rings and phones it was only after 25 minutes that the door was opened.

We arrived, as announced to the hotel, around midnight from Shannon Airport. The entrance door was closed. We rang the doorbell each couple of minutes, I tried to contact them by telephone 4 times and although there were people in the lobby, it was only after some 25 minutes waiting outside that the night receptionist opened the door. He was also the barkeeper and didn't hear anything he said. The bar is a different room next to the hotel lobby and in the bar he was not able to hear the bell or the telephone he said. Bad communication in the hotel and a very bad experience for us not sure if we would have our booked bed for that night.