Carlton Hotel Blanchardstown  

The staff at the front desk were anything but helpful, after arriving from a three hour trip with a small child the least you can expect is a smile. The same sour face greeted us when we went to ask for dinner and she told us no food was being served until half six. No apologies made, no suggestion, just a quick return back to her conversation with another member of staff, which she made clear we were obviously interrupting. Again the next morning, we had to pay for breakfast (no problem, as it was not included in the rate) but we had to wait to pay for it and when she finally came out (same staff member), we were greeted with "are ye looking for something?" And then not a thanks in sight. Other than that we had to change rooms because the heating or phone wasn't working in the room, (found this out after receptionist hung up on me twice). The manager that helped us with this was nice and very helpful. He was the duty manager on call that night. Im total we saw three staff members our whole trip. Food good and room lovely, just a pity about the very unfriendly receptionist, will not be staying there again.

Nice hotel... Great staff might go again

Very comfortable air conditioned rooms

We stayed here as we were attending a party in the hotel. We got a really nice room it was huge. It was very clean and comfortable. If we stay here again I will be requesting the same room. Also the girls on reception on check in and check out where really nice.

I have nothing bad to say about this hotel.. Except the breakfast service was quite bad I felt like I was being rushed around. The breakfast staff where not friendly at all I wanted some toast and I was told someone would bring it down to the table but I was left waiting for 10 mins I got fed up and went to make it myself like I was going to in the first place. Also my friend wanted to order coffee from the waitress she was standing right next to him and he had to call her atleast 4 times until she acknowledged him. Other than that everything was perfect and all the other staff are lovely.

Good proximity to Dublin Airport. Hotel Restaurant was very good.

Pillows were very hard.

It was a well designed and clean hotel.

The staff were not the friendliest and also forgot about our dinner we ordered we had to wait a good 45minutes for it and also received no apology for their mistake. In the end we didn't finish our dinner as it wasnt great and mine fajitas were burnt. After sayin this to the staff member we did not receive an apology or a replacement or anything. I wouldn't recommend this hotel to anyone and if I did I would hope that their staff received an attitude adjustment in the mean time.

Hav stay before and night was much more pleasureable than new years....was a diaster......

Was full of extremely rude people.....the staf was lovely but the food was a disgrace menu was limited.....was extremly uncomfortable and felt unsafe....to d point got a taxi outa ther

Great prices

No faults

Great Spot -lively hotel, really enjoyed my stay

Well appointed rooms

Friendly atmosphere, near large shopping centre. Location.

Restaurant service on the second night was unacceptable... Another function in the hotel took preference over our smaller party of 38 people, which spoiled our weekend family reunion quite a bit... We were given a price reduction on the meal but we would have happily gone elsewhere and paid full price for a hot meal served on time... We were in the restaurant for three and a half hours.

Staff were friendly the food was good even tho there were 270 people to be fed. The rooms were spacious and clean and there was over a lovely athmosphere. Even in the residents bar afterword there was no pressure on getting rid of the punters once your money was made plus the lie on till 2pm the next day was lovely

I was there for a dancing competition and I found the staff the most friendliest of people they could not do enough for you . The hotel is spotless even though there was about 500 dancers hanging about it all weekend.