Patrick Punchs Hotel

I stayed for one night and got the offer of 99e night for b&b evening meal and bottle of wine. I thought this was great value and was disappointed to hear its now gone.

The friendly and helpful staff, The luxury of the hotel, The breakfast

the pub grub was good.entertainment at night v good.all staff v friendly.safe parking .enjoyed my swim following morning. great value for money.

The location was perfect, a few minutes walk from the city centre. Hotel staff were very courteous and helpful.

Staff were friendly, breakfast was good, good value for money.

convenient location

The overall appearance of the hotel is welcoming and reception very trendy. Receptionist on arrival and departure was friendly and informative when we asked about eating places/directions etc. Room was a good size for the three of us. As a couple with one older child accompanying us it was excellent to have the offer of an additional bed in the room at no extra cost. Our room was clean and more than satisfactory. Underground carpark was a bonus.

The breakfast (buffet style) although copious and of good quality did tend to be on the lukewarm side. One member of our party who returned to the buffet later on did get the expected piping hot food - so perhaps tops had been left open by earlier guests?? The only minor irritation.

Very nice and clean rooms, nice staff, quiet, very good located, free use of spa (15 meters swimming pool, sauna, steambath, jacuzzi, gym), Lift, big comfortable bed, all looks quite new, bus stop at 15 mtrs from hotel, free and fast internet conexion (2 network sockets conectors beside the main table in every room, no wifi in the rooms but there is wifi in the lobby and public areas and a computer in the lobby in case u need to check internet), big free parking at the back of the room, pub downstars and an Spar supermarket, a farmacy, an indian restauran just 50 mts away, and there is big shopping center (mall) just 5 min walking, with cinemas, shops, a Tesco and so on. Center of Limerick n train just 10 min walking, very happy guest :-)

Great value for money and very friendly staff

Hot water was boiling; very dangerous for kids.

Lovely, but food not great

fantastic hotel,delightful staff,smashing breakfast,i cant fault it.

Breakfast had various options and food was plentiful & tasty. Staff were friendly and tried to be helpful where possible. Room was larger than usual. Despite function room and adjoining pub room was quiet. Secure underground carpark.

The first room we were allocated was not up to expected standard: We were promised an upgrade but the 2nd room was of the same standard although with slightly less problems some of which remained unresolved through our stay. On our last night we requested the return of our passports but the safe could not be opened as one of the staff had gone home with the only key. They were finally given to us in the early hours of the next day. Staff were friendly and tried to be helpful but lack of organisation and communication resulted in unsatisfactory service. A complaint may be made direct to the hoteliers.

The front desk was very helpful. They took care of our requests right away. The room was clean.