Quality Hotel Killarney

the staff were far from plesent the appartment we were put into on our last night was cold and i would think very hard before staying there again

the facilities are exellent for kids, pool, indoor soccor &basketball, outdoor kids track and big playground

findin room was a nightmare and the elevator is down a long hall and its hard to find them too.

Value for money

We enjoyed the comfort, and its closeness to other facilities.

The corridors are long to get from reception area to some bedrooms.

Very poor, i booked a double room and received two single beds pushed together and when i questionned this i was told that it was a kingsize bed which is ridiculous and there is no room service availible.

The beds

family orientated with activities for the children independent of our weather

on our 2nd day we phoned reception twice requesting extra towels--these we never recieved and just didnt ask a 3rd time

It was convenient to the town and very child friendly, facilities at the hotel were good, especially the fridge in the room as it meant, we could keep milk/juice for the children which helped a lot.

The playground could do with some improvements and the changing rooms at the leisure centre were not great.

Very child friendly

size of family room

children not properly supervised during activities

i like my family suit room, the cleanliness of the hotel and the activities for the kids its a family oriented hotel and the service specially for breakfast its quite good, its a good holiday for my family and relaxing even though its rain the whole time were there.

my room its a bit warm so they should put some electrict fan, the food i should say its not really good though the menu for kids is good, but the food itself has no taste at all.

It was very family orientated and the facilities there were excellent and we enjoyed the meals in the evening in the bar.

There was only one issue and that was on the monday night I ordered a pint of guiness and the foreign barman wanted to serve me a pint that was already pulled and i refused and asked for a fresh pint.He ignored me and put that pint in front of me and I again asked for a fresh pint and refused to pay for the pint he pulled. He was very rude and took the pint and through it doen the sink and then poured me a new pint. This employee hasn't the concept of the customer is always right .

the family suite was smaller than the one we had previously stayed in. Bathroom door lock was broken. Good choice at breakfast. a very family friendly hotel

For the most part the hotel served our purposes very well as we were out sightseeing most of the day.

Found the numbers and presence of families and small children overwhelming particularly at night time in the lobby, bars and restaurant.No doubt for couples with small children it was perfect.