Carlton Hotel Galway  

Price. Nothing else!

Very late check-in time of 3.30pm, and we had to wait until 4.40pm on top of this.Considering they have a ridiculous check out time of 11.30am they had plenty of time to have rooms ready. We left our room one day as cleaners were outside. They had just put refreshing towels in a bag hanging out of the door. Even though they saw us leaving they didn't bother to clean our room. Very poor decor. Place needs a serious re- vamp. Room was very dirty, stains on the carpets, stinked of freshener, no toilet brush, no hotel information. Breakfast very questionable, buffet not fresh, orange juice stank, staff dis-interested looking. Didn't appear to be anyone in charge. 2 sick tummies in the group. Bar food and drinks not much better. No free wi-fi in rooms. Old Days Hotel signage up. Are they too lazy to replace this? Very bad for brand image.

The two-room suite was a great option!

I use a walking aid ,when I entered the room for breakFAST ,it was self service,.one of the mail staff,got a tray andasked what I would like and brought a full tray to my table.

The service was excellent. The leisure centre was brilliant for the children, especially with our weather conditions The hotel is close to the Sea and to the shops. Breakfast served up to 11 which was great as we could get a swim in before breakfast. The food was lovely. I picked up my niece on the way down, which was an extra person, there was no problem, a fold up bed was put into the room, no issue made.

It was very child friendly.I Cannot fault hotel.It was perfect .We had our two year old boy and found it perfect for the three of us.

I love the leisure facilities

Wish it could have been longer

Enjoyed the pool and gym and staff were very friendly especially the night doorman who told us where to go in town that night!! Thank you :)

Hotel room was shabby and water all over sink area in bathroom. Tried to take a bath at night but water only lukewarm. Then tried a shower the next morning which was a joke as hot water lasted 2 minutes followed by ice cold water!!!! Complained at reception and was told we could use the showers in the pool (not a very satisfactory response I thought)!! Overall not worth what we paid for!! Very disappointed!!

The beds were comfortable and the rooms were clean, the foyer was fine and the bar was nice

The grounds of the hotel were a mess, there was little if any signage as to where to park or where to enter the hotel from the carpark. Once one leaves the foyer, the hotel is very empty and industrial. Every corridor and room is bland. The floors of the corridors were like walking on prefab floors and were too 'noisy'. Some of the carpets were patched together. The place lacks decor and character. I imagine this extension was hastily and shabbily erected.

Friendly and helpful staff, clean rooms, tasty bar food and enjoyed leisure centre facilities

A chance to get away

For the time of year and in the middle of a recession I thought it was poor value...too dear

I have stayed here several times over the past few years.. Two changes I noticed. The Breakfast has greatly improved, it does not seem to slap up anymore. The bed quality is poor. They seem old and battered and could do with changing. I moved room after night 1 but room 2 was not much better. One thing that also annoyed me, I went for a swim and they tried to charge me for a towl which I thought was mad seeing as I was a resident.

5 min taxi spin to city! Good price

Walls are a bit thin...