Carlton Hotel Galway  

For me, it was also a trip down memory lane. I stayed at this hotel 40 years ago when my late husband and I came to Ireland on honeymoon. It wa then known as Ryans Hotel.. We had a wonderful time and my biggest memory was my husband's joy when he had oats porridge with cream on it. I would say it was good then and it has the same qualities now, only bigger. If I have one critiscism it is at breakfast time. There needs to be some way of organising the individual guests from the coach parties as one gets into a long queue anad can wait some time before getting to a table..

As I mentioned above, the organisation at breakfast time. Also as one person travelling alone, I think staff should be made aware of looking around carefully as one can be overlooked when they are requiring sevice especially in the lounge.

nice hotel nice staff good location excellent lesuire centre willl b back again

Poor check in, slow and unhelpful. Dreadful organisation. Breakfast was a disaster, queuing for over thirty minutes to get a table. No hot water in the room on the last morning.

Facilities are excellent, hotel was clean, comfortable and location is excellent as near city and seaside just a short drive away. Great value for money

The receptionist was more than helpful when we got in late onMonday night last, we had to ring and look for exact directions, he was more than helpful even with his unusual accent was quiet clear.Helped with the voucher query that we had. Compident staff make the difference.

The service was helpful and efficient and the staff very friendly We used both the bar and the main restaurant for dining. In both the foofd was of a high standard and reasonably priced. I also used the health club which was excellent.

The room that we had opened out onto the back of the hotel where the heating/ventilation system was placed. This was extremely noisy which meant we were unable to have the window open at all. Not ideal as it was quite warm and the room didn't have airconditioning.

The beds were comfortable and the rooms were clean, the foyer was fine and the bar was nice

The grounds of the hotel were a mess, there was little if any signage as to where to park or where to enter the hotel from the carpark. Once one leaves the foyer, the hotel is very empty and industrial. Every corridor and room is bland. The floors of the corridors were like walking on prefab floors and were too 'noisy'. Some of the carpets were patched together. The place lacks decor and character. I imagine this extension was hastily and shabbily erected.

Friendly and helpful staff, clean rooms, tasty bar food and enjoyed leisure centre facilities

A chance to get away

For the time of year and in the middle of a recession I thought it was poor value...too dear

I have stayed here several times over the past few years.. Two changes I noticed. The Breakfast has greatly improved, it does not seem to slap up anymore. The bed quality is poor. They seem old and battered and could do with changing. I moved room after night 1 but room 2 was not much better. One thing that also annoyed me, I went for a swim and they tried to charge me for a towl which I thought was mad seeing as I was a resident.

5 min taxi spin to city! Good price

Walls are a bit thin...

Good atmosphere. Restaurant & bar were excellent. Nice pool. Rooms were clean & confortable.