Radisson BLU Hotel and Spa, Limerick  

The room was nice and comfortable.

The restaurant services were the worst of any Radisson we have stayed in. Hotel was reasonably busy yet the food services seemed overwhelmed. Lunch -arrived 45 minutes later, couple beside us walked out. Dinner - at 8 told the restaurant booked out , yet could see it was half empty. Twenty minutes later still half empty. Tried room service then , except the only vegetarian options on the menu were chicken liver parfait and seafood and veg chowder !! These are in no way vegetarian.Back down to the restaurant after nine and got a table as restaurant was nearly empty. Informed one vegetarian dish available only , a curry. We enquired about maybe having some pasta and tomato sauce instead as this was available on the menu with a meat dish. Told "no", and staff weren't prepared to help in any way so had a starter and left. The couple beside us were at this stage enquiring of the kitchen had they forgotten their meal as it was taking so long. Low standard.

Staff where very friendly and food was nice.

I had a double room but the bed was not a double it was two single beds pushed together so that left it not to comfortable also the pipes for heating ran along the wall and kept banging during the night when heat came on/off. I would recommend it to others but I would make sure they check that the above would'nt happen to them.

Decor of hotel was very nice. Reception staff were helpful.

Atmosphere was not very friendly. No personal touch. Apart from the reception staff and the bar staff where we had tea and scones,there was no interaction with any other staff. Not homely in any way. No relaxing music in background. At breakfast there was no atmosphere.There were only two other customers there, both reading rewspapers, no hotel staff to be seen, help yourself apart from one waitress who brought tea. A nice hotel in a good location but needs people who can communicate with the customers. Would recommend the hotel if this aspect was improved.

Nice location, staff attentive.

Had fish and chips for dinner, felt is was poor quality, fish was like rubber.

We were upgraded to a suite as no rooms were available, the suite was very spacious and comfortable with excellent facilities, I liked the outdoor hot tub, the breakfast service was fantastic, the hotel is situated on a beautiful location and the view from our room was very scenic and picturesque. It was a very relaxing and enjoyable experience. Staff were accommodating in respect of our requests during our stay.

We booked in late (C.10pm) and we were kept waiting before we could be checked in - we were quite tired from travelling and we were disappointed at the reception we received. We had asked for a cot to be provided for an 18-month old and we had to ring reception to get one; they were out of cots but did travel to another hotel to obtain one but this still entailed a 40-minute or so delay. We were very disappointed at the restrictions of the Spa for children as we were effectively denied use of the spa on our last morning as we had not been told that kids had to use the facilities before 11am, even though the pool was empty when we arrived there at 12 midday. This definitely tarnished our experience.

The breakfast or lack of it. There was no food when we arrived, they brought out things in bits and pices it was cold. Poor selection of food. No one asked did we want tea or coffee when we did ask we had to wait about 10 mins before we got served. Don't get up for breakfast it was a waste of time.

I feel that at 129 euro for a room for one night with no breakfast was a bit expensive when other hotels where charging 79-89 euro might shop around in future

Location and rate were good. Food ok. Wifi worked and was free.

Stayed there 4 years ago and nothing spent on it since then. Room furniture getting shabby. Staff fine but few in number.

nice and frendley

Restricted times for children in the pool

Staff was extremely nice and helpful, lot f space to park. In between Sannon and Limerick outside of city so it was peaceful.

Room needed a throrough cleaning, curatins and windows especially. Sofa bed was extremey uncomfortable.

I enjoyed the dinner.

Breakfast was a bit of a mess the first morning, the place was packed and it was difficult to get clean table or a tray or even cutlery. It seems very disorganised. It was disappointing that my daughter could not re-arrange the 20.20.20 spa treatment she had booked over the course of two days. It felt like because it was already paid for, no effort was made to accommodate her. My own treatment was good, but I waited a long time for the fruit and drink that my masseuse told me would be brought to me as I relaxed on the loungers. I finally mentioned it to the girl who was bringing one for another client. There was no more delay but she was not very gracious about it. Finally when I went to pay the bill I was being charged for the dinner for two. When I mentioned that it was included in the package deal I was told there was no such deal. Even when I showed her the deal that I had bought she made the comment that there should not have been such as thing. To be honest, the conversation left me feeling small and undeserving of being in such a grand hotel. Not such a grand way of dealing with your customers.