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Newest reviews for The Royal Hotel & Merrill Leisure Club

  • Maria
      Ireland
    September 1, 2014

    Location Leisure facilities Wifi connection

    Breakfast wasn't included in price.

    7.5

  • Esther
      United Kingdom
    August 31, 2014

    Some of the staff

    could not have cared less attitude of managment

    5.8

  • Bronach
      United Kingdom
    August 31, 2014

    nice bar area, pool good but v busy with non hotel clients

    room at front of hotel busy road so noisey from early hours! rooms need updated redecorated! staff at reception not that welcoming! would not revisit this hotel.

    5

  • Gerald
      United Kingdom
    August 29, 2014

    Swimming pool

    Noisy and it was booked as a double room and It was two beds pushed together. Had to wait to be seated at breakfast even though they were not busy .

    6.3

  • Anonymous
      Ireland
    August 29, 2014

    Location

    Car park was full Staff never ordered a taxi for the time I asked for Room was very very dated, a throw back to the past

    5.8

  • Geraldine
      Ireland
    August 25, 2014

    staff accomodated room change when i was unhappy with the quality of the first room offered to me.

    rooms very small breakfast was tasteless traffic noisy on the street outside

    4.6

  • Eugene
      United Kingdom
    August 25, 2014

    Ashral the manager was first class allways a welcomeing smile and a genuine sincere interest in our well being he could not have done more to help us during our recent stay and we fell he is a reall asset to the royal hotel.The reception area staff were very helpful courteous and polite and went the extra mile to accommodate us.The porter on arrival welcomed us with a big smile and was very welcoming and friendly.the food was very good and reasonably priced. any issues we had during our visit were resolved to the best of the staffs ability.We would like to thank everyone for there help during our our stay and would recommend the royal hotel.

    The bar service was slow and a bit unwelcomeing staff need to be abit more happy in there work as they let down the rest of the hotel.We ordered breakfast to the room one night as we had an early start one day but unfortunately it did not arrive this was disappointing.

    8.3

  • Martina
      Ireland
    August 24, 2014

    Pool

    Rooms

    5.8

  • Joyce
      United Kingdom
    August 23, 2014

    staff were very welcoming and helped as much as possible leisure facilities were lovely

    curtains too short, bathroom door too short, shower stuck on , bathroom needs painted because of damp ceiling - needs improved fan, tables in lounge were always dirty, no wifi in room, room quite cold, no iron or ironing board in room, had to pay for car park. Think hotel needs some money spent on it so it comes up to standard of the price.

    5.8

  • Claire
      Ireland
    August 23, 2014

    The location

    The cleanliness of the hotel was bad. Mattresses were very poor.

    4.2

  • Anna
      Ireland
    August 23, 2014

    pool, games room, bar, staff rooms

    9.6

  • Mary
      Ireland
    August 22, 2014

    The staff were very helpful and friendly.

    The smell of smoke was very evident despite the hotel having a non smoking policy. The hotel is very rundown and needs an injection of cash to update the whole place. The bed sheets were old and worn,the curtains were torn, the furniture was cracked and chipped in places, just needs an update all over.

    5.4

  • Mary
      Ireland
    August 22, 2014

    Leisure centre

    Rooms and corridors were dirty. Room was not cleaned

    4.2

  • Daniel
      United Kingdom
    August 21, 2014

    decor was a bit lairy

    7.1

  • Catherine
      Ireland
    August 21, 2014

    Rooms were very comfortable. Staff were very nice and helpful. Kids had a great time in swimming pool and Kids club. The kids club leader was excellent. Would definitely like to go again. Please let me know of any special offers for families in the future.

    8.8

  • Peter
      Ireland
    August 19, 2014

    i like the leisure center

    i did not like the room i was in

    4.6

  • Mary
      Ireland
    August 19, 2014

    The bed was so comfortable, bedding pillows etc I asked for a quiet room and I got one. A small comfortable room suited me as a solo traveler The weekend staff at the leisure centre were just lovely

    Some staff were more helpful than others. The corridor outside my door was quite smoky on the Sunday night. I did report it to the reception staff and they did check it out

    8.3

  • Laura
      United Kingdom
    August 19, 2014

    The location of the hotel was pretty good. The leisure facilities are great and the bar / restaurant was great with really friendly staff.

    The bed was terrible - like sleeping on a sack of potatoes. The hotel was so noisy - we could hear every word from the rooms next door and the doors in the corridors slamming. Not the fault of the hotel but there were overnight roadworks on the first night. Our room smelt like stewed cabbage. When we told the front desk there was no hot water they suggested we shower in the leisure club (the showers there weren't good). The decor of the hotel really needs updating - the wallpaper was coming off the walls. It's a shame as with a bit of investment this place could be really nice but I couldn't recommend it in it's current state.

    5.4

  • Tanya
      Ireland
    August 19, 2014

    Games room for kids a DVD room would be great

    Very Basic rooms

    6.7

  • Anonymous
      United Kingdom
    August 19, 2014

    Location. Parking out front for motorbike.

    Hotel needs a refurb inside and out. Looking old. Bedroom door handle fell off. Bed linen was washed out/wafer thin but clean. Staff not overly pleasant.

    5.4

  • Laura
      United Kingdom
    August 19, 2014

    Friendly staff Decent breakfast Good leisure facilities

    Tired rooms in need of renovation Single glazing Shabby bathroom

    5.8

  • Lorraine
      Ireland
    August 17, 2014

    very friendly staff great with kids

    unfortunately the council had to do road works from 12.30 in the morning which were very noisy through no fault of hotels

    9.6

  • Anonymous
      United Kingdom
    August 16, 2014

    The staff very pleasant and helpful.Breakfast was good and plenty off it.

    The carpet in bedroom would need a good clean a lot of stains on it.

    9.2

  • William
      United Kingdom
    August 16, 2014

    Friendly helpful staff, kids enjoyed the pool facilities and the games room. Location was quite good too. We enjoyed our stay

    Room was clean but very basic. No phone in room and tv was very small. Wifi only available in the foyer.

    8.3

  • Anonymous
      Spain
    August 14, 2014

    Very noisy with other patrons salmming room doors at all hours of the day and night.

    5.4

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