The Fitzwilliam Hotel

Very pleasant staff who took the time to talk and the central location.

I found the reception area decor too stark. It seemed cold and functional rather than warm and welcoming.

Location is a key here. This hotel probably couldn't be closer to the city centre as it is now. Plenty of pubs around make it great destination for a night out with friends.

Almost everything in this hotel shows its age. Right at the beginning you will experience some rumbling and shaking in the elevator. I could spot rust around the bathroom sink and in the shower. Despite flat screen TV, which you might think brings all the goodies of the XXI century you will be disappointed to see lack of movies on demand or Internet on the TV (there is a wireless keyboard which doesn't work either). There is no one-for-all card key switch but just an ordinary power switch. Also, staying on the 3rd floor will make your window at the level of grass on the roof and right at people staring from the opposite office building through the huge glass wall. This hotel requires some major renovation and redesign.

I had to change room as the air conditioning was broken, the new room was twice as big and comfortable. I wish I could have been given the lbetter room first.

Was disturbed thrice by cleaners at 8am. Lights by bed broken and unable to access mini bar, reported to staff but noty followed up.

The staff were superb, nothing was too much trouble, the rooms were well equipped & the in room wi-fi was really useful. The location of the hotel was a delight right opposite St Stephens Green & next to the main shopping area of the city.

Central access to night life in Dublin was excellent. Taxis were readily available for trips out of walking distance. A excellent choice of Hotel for exploring Dublin. We also liked the secure car parking.

Nothing comes to mind at all.

Everything!

The temperature of the shower was variable, even during a shower.

Our room on the 4th floor was quiet and peaceful, so very much appreciated in a lively city like Dublin.

Breakfast price was too high. Walk around the corner for a great breakfast at Bewleys on Graton Street. Room service, cleanliness etc. was great except for the day of departure when they woke us at 8am to see if they could clean the room yet.

got phonecall from conciege/desk while on route to hotel checking if we had any requisitions so duly booked dinner and our kids had bar food in the lobby ,and we were given constant updates while we dined inside fab staff on duty well done

as it was saturday night our room allocation was adjacent to a night club so not ideal for family room I did report it at the time staff were most apologetic and were noting same.

Good location in heart of the city.

Room was very small for the very large cost. breakfast not included in price.

Hotel staff looked after everything including parking your car and taking the luggage to the room, as well as booking dinner and taxis

Rooms were smaller than anticipate though still great

I found the hotel to be well situated in the centre of Dublin and close to all major sights and shops. The staff were very helpful and well mannered.

Sadly i found the bar to be lacking any vibe. It was well stocked and the bar staff were very good but without customers the place had no life compared to the Shelbourne which is were i went for some drinks in the afternoon.

location, customer service, quality of the room