The Gresham Hotel  

The location was excellent - near to everything. The lobby is beautiful and bar staff were very helpful and efficient.

The beautiful lobby gives the impression of a high quality hotel but the quality of my room was very disappointing. My friend who had booked another room in the hotel also found the standard to be poor. The rooms were very small and the beds uncomfortable. It was noisy during the night, so much so I thought someone was entering my room several times during the night. The tv was too high on the wall so from the bed it was difficult to see the picture correctly. I did not have a good view from the room which was understandable given that the room was not expensive however the windows were extremely dirty. The room itself was reasonably clean. The staff member we encountered at the front desk was snooty.

Well appointed, quiet. Very comfortable.

A very relaxing place to rest up after a heavy day sigyhtseeing

Location and friendliness of staff

Everything about our stay at the Gresham hotel was first rate from the courteous and efficient booking in to the comfort and cleanliness of the rooms. Our room was spacious and luxurious. Unusually, when away from home, we slept well. The bathroom was spotless and well thought out. There was even a separate shower cubicle with a powerful shower. The wifi was free and worked well. Although the breakfasts were expensive they were worth every penny. The staff were all, without exception, pleasant, helpful and obliging. We can recommend this hotel without any hesitation.

Only one small gripe - the towels! We are comfortably built and would have preferred larger bath towels. Also they could have been softer.

Good price and a good location. Staff was attentive and friendly. The front desk was very helpful and willing to answer all of my questions.

It is a heavily used hotel. Everything was tidy and clean not new. One can tell that it has been used and is a little beat up. It was a good value for the price, but next time I will spend a little more to get a lot more attention to detail. Not the best area of town. When I was parking in the garage behind the hotel there was a bum in the alley shooting up. I would not have liked my wife to have been there by herself.

The location is perfect. On O'Connell street, not far from Connelly train station, so it's easy to find. Looks impressive from the outside, and the lobby and interior of the hotel is magnificent

Rooms are a contrast to the hotels appearance at street level. Room was tired, old and dated. Everything worked, was functional and comfortable, was just a let down after the grandness of the lobby Upon check out, the person checking us out was more interested in talking on the phone and trying to find rooms for American flight crew than taking the time to check me out and process me correctly. I am a name, not a number

Central location

Booked two rooms as a family group the rooms were nowhere near each other

Everything about the hotel was excellent especially the meals particulary the breakfast it actually set you up for the day

Friendly staff. Great location for meeting friends and shopping. A beautiful hotel, you can see this when you walk in the front door.

Bedrooms need updating.

Good friendly staff, nice location and reasonable value for money.

The hotel are perfect due to the location, lovely rooms and good food. The service was excellent!

The public areas are very comfortable and stylish. The bar and restaurant service is friendly but efficient. The staff are all very helpful.

The rooms are a bit tired but clean. However, for a city centre location, the price probably reflects this.