BEST WESTERN Montenotte Hotel  

I was very disappointed with my stay at the Hotel. It was a last minute decision to book the the hotel with no reserch just wanted to get away for a week and rest as we are in the hospitality business and need a break. On arrival despite booking bed and breakfast for the six nights we were informed that we booked room only , this was then corrected on the system. Early next morning we were woken twice with a false fire alarm going off. When we went to breakfast the resturant manager informed us we only booked room and not breakfast, when we informed him we had, he check with reception. As I was eating my breakfast I got a long ladies hair in my beans and eggs.I Presented this to reception after breakfast without any appology. The lady at reception said she would inform the resturant manager. That was the last we heard of the matter. For a 4 star hotel we found some of the staff very cold, also no water was supplied in the rooms. On our third night there we were kept awake until 2.30 am with a wedding reception directly under us, or so it appeared.The following night was a total discrace with all I can describe as a drunken orgy with young people cursing and swareing until 3am. I phoned reception to be told they nearly had Taxis got for everyone and the noise would soon be finished. It continued for a futher 30 minutes. On our final night it was worse again, with what apeared to be young people staying in the hotel walking up and down the corridore banning doors etc and shouting at the top of their voice this went on until after 4am. Yet the hotel staff took no action to stop this carry on. They seemed not concerned with their other paying guests. This was the worst Hotel experience of my life and I will never return to the Montenotte Hotel. I could say more but I will finish at that.

Nothing other than the views.

Service in the resterant and bar was slow

Good price. Good, friendly staff.

Nowt

cleanliness,friendly and helpfull staff were much appreciated. They are a credit to their place of work. bar staff were friendly and helpfull also. mabye i will get to the resturant on my next visit but the menu looked and sounded tasty

the room was spotless and well presented

service in resturant and bar were poor,staff not trained.We had dinner there,all one can say it was ok,although our friends deep fried fish was burnt and asked for it to be changedThe breakfast selection was the poorest during our weeks stay in ireland,one had to request a fried egg? Our toast was only done on one side we requested more which we never got ,so we drank our coffee and left.Wwent to the English market next day and had an exellent irish breakfast.Bedroom adequate but bathroom very small

City view from Restaurant, The view from my room was of a wall about 10 feet away !

Hotel was not of 4star standard , 3star at best , in need of re decoration and a prolonged visit from The Painters.

Staff

friendly staff

Double room described as a family room, to small as a family room, dusty and unused for some time. Dinner of poor standard, pool and dressing rooms to cold for a baby young child, pool full of used tissue. Having to put a 15 month old baby in a pram on their own while using a disabled lift everytime we left the room,as lift does not go to reception, my wife is 6 months pregnant.

Very friendly and helpful staff

My company on a romantic stay.

Included in the price breakfeast would have been appreciated.

It would be extremely hard to find without a GPS.

Good basic hotel

Staff very helpful and friendly. Room with a view was very pleasing.