BEST WESTERN Montenotte Hotel  

The staff were absolutely excellent. We were travelling with 2 children, both under 19 months old. The Staff in the lounge area were particularly child-freindly and often offered party bags/crayons etc to distract the oldest baby so that he'd eat. The Hotel wasn't child-friendly, as there was no leisure facilities which we could bring a child to (the Swimming pool was too cold and was only equipped for adults) and the hotel itself didn't being located on a steep hill meant that walks to and from the hotel were scarily uphill & downhill. That said, we enjoyed the food and friendliness of many of the guests and staff and felt it was a value for money hotel.

Food was nice, although the buffet breakfast didn't serve 4 star quality foods or choices. My mother runs a 4 star B&B and offers omelettes, pancakes, 8 cereals, porridge, home-made muesli, soya milk, etc etc.The Hotel only offered 3 cereals (no porridge etc) and only a small selection of Irish Breakfast choices. There was only 1 yogurt available and fruit choices were limited. Dinners and Lunches were fine although the Child's Menu was far too big for 20 month old children, but we found it to provide good choices. The Hotel Staff cleaning the rooms constantly switched off our mini-fridge (which we brought to store the sterilised bottles for our 2 babies) which meant that we were constantly re-sterilising bottles in order to feed the babies. This was time-consuming and totally unnecessary... We were almost charged 50€ more than the bill should've came to, so thankfully I kept an eye on the expenditure before handing over my credit-card. All in all, we found the hotel lacked 4 star quality comparing it to several 4 star B&B establishments in the country, and found it to be more a 3 star venue.

The king bed was two singles pushed together

I did nit like the music in the bar, I would have prefered lively music.

Bed to small

Some of the staff went out of their way to make you welcome, others, particularly during breakfast time adopted a take-it-or-leave-it attitude, so it was amixed bag.

The hotel is claiming 4 star status, but is 3 star at best. The facilities, particularly in bedrooms are in need of update and/or maintenance. Both rooms for our party, had faulty showers which had to be reported and one room a faulty toilet. The claim that you are minutes from the city centre is only true if you spend 8 to 12 euros on a taxi (each way). If you walk, it is a long and particularly difficult uphill journey on the way back. Not practical for anyone of a certain age or even slight disability. We asked for a room with a view, but although the hotel sits on a hill, the view from our rooms was spoilt by trees and an adjacent building.

staff were very friendly and the breakfast was great

Friendly Staff, Excellent service, Excellent food, Good size Rooms which were spotless and almost hard to come out of, what more can you ask for.

Enjoyed meal in bar and found room size for family perfect.

We picked the hotel over others because it had a pool and we were looking forward to having a couple of swims there though unfortunately we did not know that the leisure centre would be closed for the day that we arrived as it was Good Friday and so we hoped we could use it the next morning only to find out that children are not allowed in to the pool on Saturdays til 10am. We had plans to leave the hotel at that time so did not get to use the pool at all and the children were very disappointed as we do not have easy access to a pool where we live. I explained to the reception staff on departure that this was the case and they said they appreciated our comments and would make a note of them.

The staff are friendly & helpful and I enjoyed the view when having breakfast (even though the weather wasn't spectacular)

The friendly staff, excellent food,really comfortable beds, very good facilities.

1) Very accommodating staff at the reception. 2) Room rate is affordable. 3) I stayed in the kings room and it's just almost perfect. 4) I enjoyed my stay and will recommend it to all my friends. Xx many thanks, ryan

the rooms were clean and comfortable check in staff were very good