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27 St. Stephen's Green, Saint Stephen's Green, D2 Dublin, Ireland – Show map
Excellent location – rated 9.7/10! (score from 415 reviews)
Rated by guests after their stay at The Shelbourne Dublin, A Renaissance Hotel.
|Heritage Junior Suite|
|Heritage One-Bedroom Suite|
|Premium Heritage Double or Twin Room|
|Heritage King or Twin Room with Park View|
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415 verified reviews
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The Shelbourne Dublin, A Renaissance Hotel's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 25 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 415 reviews
Value for money
Show reviews from:
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The atmosphere and service
Service was top class
Got the wrong bed
express check out.excellent! general ambience great door porters(Gary in particular) fantastic re car parking and retrieval!
bar staff very slow taking orders and then very slow serving them, a tad too much chit chat between staff behind bars leading to a drop in efficency and lack of focus on the customer! llate night food service in residents bar also very slow
Breakfast The lay out needs tone improved
Vast room (room 643), very comfy bed, fantastic park view, lovely ensuite, air-con, wifi, coffee pod machine, large flatscreen tv, evening maid bed turn-down service, excellent food in both restaurants, lots of celebrity spottings!
The price of alcohol, soft drinks etc is astronomical!
Irish team were there, great atmosphere before they left for the match. room was very nice, clean and comfortable. apart from the restaurant everything else was very nice.
we had dinner in the restaurant and overall we thought the food and service was poor, not befitting a five star hotel. I asked for my steak medium and it was rare, cold and not enjoyable. we asked for the cheese board and had to ask for plates and a cheese knife. at breakfast we had to ask for butter after receiving toast, we had to ask for milk after receiving our tea. This was my third time to stay in the hotel and it was the first time I thought the restaurant experience was poor. we hope to return on the 2nd of Jan and really hope the service in the restaurant is better. other than the restaurant we loved our stay.
The poor room given nothing like requested and dealt with badly on complaint but revised by excellent manager next morning.
Room and bathroom were a bit small
The staff were amazing. I have never experienced customer service like it!
Very loud air con which kept us awake all night. There were a number of rooms closed for maintenance so there was no where for us to relax in the afternoon as we hadn't booked afternoon tea, ended up leaving the hotel for the day. Not value for money. Sent a letter of complaint to the hotel & didn't even get an acknowledgement.
I liked: location restaurant swimming pool steam room staff attitude Wi-fi
did not like: old-fashioned bedroom in desperate need of refurbishment
Staff. Decor. Food. Just about everything.
Saw the TV series. Was looking forward to the delicious macaroons that the staff were putting into guests rooms upon their arrival, but was disappointed! Obviously my husband and I weren't important enough.
service in front bar
We got upgraded to the Presidential Suite - what more can I say........fantastic
location, swimming pool,
breakfast - poor quality food, poor chef. corridors
Dirty sofa bed and creaky floors
Room was roasting at night ...air conditioner was not working right ......height of shower is small , unsuitable for you of over 6ft
The bedroom was comfortable, bed very good. Room had everything you could want. Room service was excellent The staff in the Saddle Room were very helpful keen to please when we eventually got a table.
The first room we were allocated on the 8th floor was spoilt by the quite loud noise of the central air conditioning. We asked to be moved and were allocated room 570. It had no view of anything green or pleasant. The food in the Saddle Room was well under par and the first course had to be sent back to the kitchen. Long queue to get breakfast No apparent seating area exclusive to hotel residents, just a constant busy ground floor of activity where hotel guests sidelined to make way for outside visitors who have pre booked dinner tables, As a visitor we expected to be able to book on arrival at hotel. But were told all booked up for the evening dinner. We will not return or recommend this hotel
Valet parking Beautiful building Excellent leisure facilities Great breakfast Friendly staff
room was excellent, breakfast was excellent, staff very professional.
very expensive for a few vodka & whites.
Staff attention, friendliness, manners absolutely exceptional by every single member of staff encountered.
Loved the staff and the comforts. Fantastic hotel full of ambiance and luxury.
Facilities and position
Service did not feel personal We did not like cooked breakfast served in dishes. Tends to be unpleasant. Not necessary for hotel of this quality
Staff - they give us the highest respect and courtesy possible. Service - They just get it - nothing is of little importance and yet they didn't overcrowd us either.
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