The Shelbourne Dublin, A Renaissance Hotel

I liked the central location. I was there for just one night and didnt use many of the facilities but found it all very pleasant and convenient

Beautiful comfortable beds and fantastic shower. Very efficient and polite staff

No in room free tea and coffee facilities. I heard if you rang and requested tea you could get it. No complementary water. Constant knocking on the door on the morning of check out to get room cleaned, even though it was pre check out time. Door was knocked on at least four times.

I was surprising my husband for his 40th birthday and they upgraded us to a Junior Suite which was amazing with a bithday greeting also.We thoroughly enjoyed our stay and would highly recommend it.

I can honestly say from the moment we arrived until we left the hotel, the staff and service was simply incredible, very friendly warm and knowledgable staff.

No i could not find any fault, the attention to detail in the restaurant,bar room was wonderful.

The fact that it was luxury hotel, we only stayed the one night so we didn't have much time at the hotel, we were going to a concert.

One thing when we arrived, the hotel didn't seem to have our booking which you should have confirmed with them, its not the fact that this was not done by yourselves, but the fact was, what if they did not have a room for us, but luckily they did, so we were disappointed in your service.. You will have to take that up with the hotel themselves in this matter. They said that our booking reference was not from their website & that we should have confirmed this ourselves, but why should we if we have it down in black & white that it was confirmed by booking.com

My guests enjoyed the lobby and the bar / restaurant areas and said the service was also satisfactory

My guests did feel that the rooms and corridors felt very dated and tired, badly in need of a 'face lift'. They also commented that the carpets in the corridors were very dusty - bizarre as I understand the hotel was refurbished fairly recently, although it seems that the rooms did not get done - only the lobby and bar area it seems

no coffee making faclities in our room. extra for internet use !

Staff, atmosphere, attention to detail

they took payment for our room 3 days prior to staying there, i thought my Credit card was only for holding the room as I wished to settle my a.c in cash

l'emplacement, le cadre, la décoration intérieure de l'Hôtel... et une qualité des draps exceptionnelle !!!!!

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