The Twelve Hotel  

Very helpful staff Well designed rooms

We had a wonderful time with friends celebrating a 50th birthday . The Staff were excellent the facilities top draw and our party dinner was first class. do not need an excuse to visit again, Brilliant

Everything : Everything was fantastic from the moment we walked in to the moment we left, Food was amazing staff were friendly helpful and fun it was a pleasure to stay at The Twelve Hotel.

Dinner, bar food and breakfast were lovely. V friendly.

The great style of the building and the food was brilliant. staff friendly and helpful.

Slighlty expensive in the bar.

The staff and restaurant was superb and the music in the bar was great too.

My pet hate is poorly maintained tile grout in hotel bathrooms and around shower fitting - sorry but our bathroom could have benefited from more attention

First impression was good-friendly staff-bright and airy feel to the hotel.Good varied selection on the menue and good selection of drinks at the bar.Excellent location with good shops and restaurants within walking distance.Very central Good breakfast and a nice touch re the coffee for free at the shop next door

Unfortunately there was a few negative points We had to get out of the way at the bar to facilitate a hen party.There was a rugby match/Golf on the tv at the time and it was not available on tv in our bedroom,in fact half the tv channels on the tv in the bedroom were not working We had no one to take our bags to the room on arrival and when leaving we had no lift in operation to bring bags down. We also felt that for a Sat night in the middle of the tourist season we should have had some entertainment in the Hotel

Very friendly staff, very efficient and quick booking in and out. Room was spacious.

Arrived and first impressions of entering the hotel were that the doors looked like the emergency exit. However, once inside the receptionist was friendly. Didn't like the iced tea though. A coffee would have been nicer. Rooms very spacious and very comfortable. Love the mood lighting in the bathroom. Pillows were the most comfy I've ever had. Donnellys across the road served a lovely meal at great value.

The room was not properly hovered before we were given it. Clipped finger nails could be seen behind the dresser. The wardrobe should have a light of some sort as it is very dim on that side of the room. It is also difficult to see what is in the mini bar. The 'low batt' warning was on in the safe which didn't inspire confidence. The shower is overly complicated and the tap on the sink is too close to the edge. The sink itself is very impressive

The attention to detail and experienced happy staff made it a short but memorable stay.

Nothing comes to mind

The attention to detail was excellent, for example the wine glasses in the room, the mood lighting in the bathroom,staff, the welcoming atmosphere, and lots of other lovely features.

The staff were very pleasant and helpful, and the style of the hotel is brill.

While I loved the design of our room it was a bit of a let down with stains on the soft furnishings.