Queens Hotel & Nightclub

Close to town for bars / shops

Nightclub not part of hotel. room very basic and payment for room has to be made up front - so if you had complaint - already paid. Lighting very poor in room

When we checked in, the receptionist was very friendly and professional - a very good start - first impressions count! The staff in the bar/restaurant were also very friendly and helpful too.

it was stright in middel of town very good value for money and nite club was excellent.

Service was good and staff were friendly. Good value for money

Bathrooms could do with updating

Good all-around hotel

night clubs in area a bit loud

Reception staff very helpful, friendly and welcoming. It was a pleasure dealing with them. Dining room staff equally friendly.

Disappointed that online computer facilities not available during my stay (16-22 Aug). Room a bit noisy from raucous revellers in the street

I felt that the staff were excellent and very accomadating and that includes everybody from the bar staff to the doormen to reception, considering there was a group of 26 of us there, not one person left with anything bad to say about our stay which i think is testement to the tollerance of the staff. because my friends can be annoying with drink in them.

All in all we enjoyed our stay, however although your food was great the whole proccess from ordering the food to paying for it could possibly be improved. If everybody had paid for the food they ordered first and got a ticket for it, then it would have avoided the confussion at the end when there was 8 meals to be paid for but uncertainty over who had ordered them. It was a case of it was definitely our food, i'm not disputing that, but it was more myself having to chase my friends for the money because the whole process was unclear to most of them. Had we been told to pay for the meal before we got them, i would never of had to pay for 2 meals i didn't have. The staff couldn't help me pinpoint who ordered what. it was just confusing that

We liked the hotel and it's central location very much. The staff is very friendly and the rooms are clean and big enough.

The bed was comfortable and there was a good view from the window. The staff were helpful, especially with car-parking.

If money were available the hotel could do with more coordinated colour schemes. The fact that breakfast was not served until way after 9.00 a.m. is a distinct disadvantage. Guests ought to be advised about nearby coffee shops. The bar was closed on one of the nights that I stayed there, perhaps because of a teenage non-alcoholic disco in the hotel's nightclub. The hotel is in a good location for people who like to walk about town. Generally speaking it could do with a bit of loving.

The room was extremely nice, classy and clean. Staff were very relaxed, no hunting us out in the morning.

The stairs were not in great shape, a bit worn and dirty

the staff were friendly, room was nice , good prices would definitly stay there next time im down. all freshly done up really lovely stay.

they have been spending a lot of money doing up the hotel they could spend some money in the bathroom, the one in my room was disgusting

Ìts is central and good value for money.

Rooms too warm and noisy.No food available.

the staff were very friendly

i was not happy as i had booked to rooms however in one room the tv was not working properly as it was broken,heating did not work had air in pipes door handle hanging off bathroom door and front door.to be fair a lovely manager called lady did my air in the pipes rest did not get done though