West County Hotel and Leisure Centre    

Reception staff very nice and all dining room staff very nice . Boru bar was interesting had a lot of charm

The evening meal was very basic poorly presented, lacked flair . staff seemed to lack guidance from management. Overall the place seemed a bit dated.

Pool and spa was great. Food was really good Very busy but not kept waiting. Staff were great

the rain

i have nothing to say .

the hotel was dirty and I would not return or recommend it to anyone.the décor was outdated and in need of a total revamp.

Beds were comfortable and slept well...

Dated hotel, dirty, broken windows, smelly....would not class this as a 3 star hotel....2 at best.

very good rooms clean and well maintained staff are very friendly a really good stay

Leisure centre changing roons stuffy smell of urine in ladies chewing gum and other dirt visable in the pool 7pm prompt exclusion for children a major issue

Staff were extremely helpful & friendly. Handy to get into the main town centre from the hotel.

The hotel is badly in need of a makeover. Rooms really need to be updated. We stayed for 2 nights & paid €106 a night which was not worth that much money.

The family room good size tea and coffee and kettle in room good plus , staff were friendly on front end most cleaning staff were pleasant All other staff I can ownly give great praise

The hotel needs up dated the menu was the same as last year nice but variety would help, television in room didn't think you could still get signal on a box tv .

Good deals when staying with friends. Close to town centre Food facilities good

There was a mattress spring coming through the mattress which cut the leg of the occupants as it was covered with sheet. When reported to reception it was dealt with immediately

The Food

The Shower

Reception staff very friendly. pool very good.

kids bar menu food, very small portions. also rooms very hot had to get up twice in the night to try and switch off radiator which was boiling hot.

Room is quite nice; bed was good; staff is friendly and helpful; pool

Shower worked not really good in our room; wifi signal was really week and unstable; noisy

The bed old and creaky.

When I booked in booking.com the price went from 54 euro when I put in my debit card details to 59 euro. I pointed this out to hotel staff and showed the web site at 54euro inclusive of vat. This had not happened in other hotels

the room we stayed in, 217, was old, shabby and not very clean. we paid a rate of Euro 124 for two of us. this is an absolute disgrace. You cannot expect to charge those rates for a room that is sub-standard and not acceptible

This hotel offers a good quality accommodation for families. Have stayed several times.

Stayed for Feis. This is the second year in succession that the hotel was inadequately staffed in the dining area. They appeared overwhelmed at breakfast time with a Q out the door, tables not available/ cleared insufficient crockery.

The staff were excellent, very helpful and nothing was too much trouble. The food was very tasty and the hotel was very clean and welcoming.

No negative comments whatsoever.

Very friendly welcoming staff. After a late night out in Ennis they brought us tea & toast up to our room with no hesitation at all. Good value for money, good breakfast which is available until 11 at weekends which is great for a lie in! Handy location as near to town centre & good base to explore Co Clare from.

staff were very friendly

decor is a bit dated could do with a facelift

hotel was clean. staff were very friendly & helpfull

food was very basic, hotel badly needs refurbishment

Great Leisure Centre. Lovely Staff. Comfy Rooms.

You could walk into Ennis in 15-20 minutes to eat. Ennis is OK.

It was like walking into a very busy leisure centre and there was bingo on the night we stayed. It was all a bit "tired" and needs a make-over! Stayed in other places in Ireland for much less per night and their rooms were much better too.

Location was the main reason I picked there as it was close to function I was attending .

Bed was too hard , other guests were too noisy

I came to THE NATHAN CARTER GIGS for his last 2 appearances & they were brilliant

There was nothing I didn't like

Food was great value it's within walking distance of ennis town

The bed was uncomfortable we both seemed to roll into the middle of it this is not good enough !

There was nothing nice about the west county hotel I spoke to the manager and he gave me a full refund is the only positive thing I can say about it. This was very little consilation to us as we only had 2 nights to stay and the kids didnt get in the pool the first day.

it was dirty, dated, breakfast was cooked for some time, the pool leisure facilities were not available to us at all times as stated on the website, there was no kids club as promised on the website. very very unpleasant stay I spent my time there looking for another hotel to stay in the following evening. We only had two days of a break. My Family were very disapointed