West County Hotel and Leisure Centre  

The hotel staff were excellent , always polite and friendly and would go out of there way to ensure everything was okay,they were very friendly to the kids. The manager was very approchable and a very nice man.I Came in the middle of the week so it was a little quite there was no entertainment and the kids club was not on. But there was a swimming pool so that kept the kids entertained for a while. The bar food was excellent children meals were enough for an adult good value for money. We did not try the resturant so cannot comment , the breakfast was also excellent.

When we arrived we went to the family room it was very very basic and was not clean we complained nicely so they put us in a bigger family room and much more up to date and cleaner, though if it had of being a busy weekend not sure what they could of done. The first night we arrived some sort of panel lifted off the roof so that had a panel in our ceiling lifting all night we got no sleep but we were looked after and the problem was sorted promply this problem came about due to the bad winds that night. All in all the hotel was basic but I think it was due to it being so old , parts could do with some re vamp and some of the rooms a bit of up dating to brighten the place

The receptionist was pleasant

The rooms were shoddy unkempt stuffy and smelly.Bathroom cramped and in need of total refurbishment.i could go on but could not be bothered.I Believe and was told by locals and taxi men that it is in receiverership.I Would never stay there again

Friendly Staff

The girls at reception were just a pleasure to deal with and very friendly.I Work as a receptionist myself so I know the role oh so well! These girls were very well trained and so pleasant. I would be back to stay because they were so warm and welcoming!

The only thing I didnt really like about the room we stayed in it was too warm and the walls are paper thin.We did turn off the rad but it was still too hot and didnt sleep very well at all then.Also the toilet had a bit of a smell in it.it wasn't very fresh.

the leisure centre was excellent

The bar staff were very poor. On our second night we attempted to eat in the bar and asked the waitress 3 times for a menu and she kept saying in a minute. Having failed after 20 minutes to be served, we left and ate in town. The breakfast was equally as busy and although staff coped better, almost eveything was gone when we arrived for breakfast at 9:10am

Very friendly staff, nice homely feel, food and accomadation very reasonably priced, Irish Dancing feis on all Weekend which kind of took over the hotel, leisure centre full of children and kids everywhere, great if your a family but not ideal for the romantic relaxing weekend my Husband and i had in mind, we would probably have choosen somewhere else more suitable had we been aware, but can't complain considering we got it so cheap, and we did enjoy the stay we just spent most of it in the town.

i didnt like the fact they were 50 percent of the people were from the travelling community and we were on the same floor as them .got no sleep the first night so much noise they set fire alarms of it was like a time bomb .wont be going back to that hotel .and i understand it wasnt the staffs fault

Stayed over for Sharon Shannon, Imelda May show. Even though the hotel was full reception, bar, restaurant staff could not do enough for us. So friendly and welcoming. Great atmosphere, class night!

When we had a young family we stayed at the west county hotel. We always had a great time there,with good food, lovely staff, and great facilities. Now that our family have grown up we like to revisit places that bring back good memories. Just love your hotel. It has something to offer every age.

We have stayed in the West County hotel many yrs ago,so it was nice 2 return after many yesrs. The staff here are very helpful and friendly. Are room was warm,,plenty of sachets of coffee and tea(a lot of hotels would only leave maybe 2 of each!!) I went down and used the swimmin pool,steam room and jacuzzi.felt totally relaxed afterwards, just sorry now didnt book in for the wkend instead of just the one night, we would recommend the West County and we will be back soon ,hopefully.

Swimming pool.

Cleanliness of our room.

Staff helpful and friendly. Reasonbly priced.

On entering the hotel there seemed to be an antique atmosphere but on closer inspection this was overshadowed by the obvious need of modernising and refurbishment. Lighting in certain areas of the bedroom hallway and the interior of my particular room left alot to be desired with patches of paint needed and the radiator maintenanced. Also,the elevator would make a nervous flyer uneasy.