West County Hotel and Leisure Centre

Het in het arrangement inbegrepen diner was goed. En ook de bereikbaarheid (in de buurt van doorgaande weg)..

De kamers zijn hard aan een goede beurt nodig. Gewoon een keer goed schoonmaken, en het sanitair van de badkamer eens goed controleren.Het ontbijtbuffet is ruim gesorteerd, maar ondanks de warmhoudschalen, nagenoeg koud. Niet in orde is de manier waarop het personeel met branddeuren omgaat. Ze worden met papierproppen of zelfs houten wiggen vastgezet. Heb daar ook melding van gemaakt bij de receptie.

Kamer was prima!

Te massaal en gigadruk. We hadden ook de pech midden in 'Bank Holliday' terecht te komen. In plaats van de 4 geplande nachten konden we dit zonder problemen beperken tot 1 nacht. Ze hadden hier begrip voor, klasse! Als je kiest voor kleine B&B of Guesthouses is dit geen geschikt Hotel.

I found the envoirment very relaxing, and the staff very friendly. the rooms where very peacefull and I rely enjoyd my stay, I would recomend The West County hotel to any one, and I would stay there again.

The only flaw was the shower was not working correctly in my room, other than that evrything was fine.

Value for money. The room was spacious & clean. Parking was also available

Breakfast

The noize !!!! Drunkyards shouting in the corridor. Banging doors.... All night !

Facilities were generally good staff friendly value for money outstanding and location very good room warm and comfy. Good parking. Cafe good. Pub good. I like your hotel.

The phone in the room was dead facility issue, so that when the neighbours were shouting and making noise at 4 in the morning staff were not contactable? Despite this I would stay again lesson learned check that the phone works. External call to confirm not answered. Sort out your phones.

The leisure facilities were very good and the staff were friendly and helpful.

The room was very basic, and didnt appear the cleanist - incl carpet, cups and glasses, especially TV & remote.

The breakfast is very good and the hotel always looked clean.

The room we were in could do with some updating or repairs carried out to the bathroom. Also since last time they do not have some of the little extra in the rooms.

The pool area and the ample parking and staff would be the only things I could say were good about this hotel. We were difinitely not in a recently refurbished bedroom.

The hotel was not in the centre of town as indicated, it was a 20 minute walk along a busy road. The bathtub was decrepit with mildew and flaking caulking. The carpets were dirty and it smelled like smoke throughout. To access the wireless internet, we had to go to the lobby, as you couldn't receive it in the room. The menu wasn't very appealing either. I wouldn't go back to the West County.

It would a complete overhaul throughout the hotel.

Convient location

Rooms were not throughly cleaned any of the days that we stayed. Empty coffee cups left in room, glasses not cleaned left dirty in room. Unclean hallways and kids running wild at all hours of the night. One night it was almost midnight and they were still running around with no parents in sight.

Very little except the General Manager was very apologetic.

We asked for non-smoking and received smoking. The hotel was incredibly noisy. The restaurant staff had no idea what they were doing, the food was re-heated, we were overcharged.The website has no facility to ask for a room for 2 adults and 2 children.