West County Hotel and Leisure Centre

It was really comfortable, clean and the staff were lovely

There was no vegetatian option for food, when I enquired I was told the tagliatelli was veggie but it had meat in it!. We had to go out to eat and would much rather have stayed in the Hotel if there was anything in either food outlet that we could eat.

yes I did. It was very nice. The staff were lovely and the hotel was lovely too.

It offered everything I needed.Easy parking area, good food available all day, and friendly bar/relaxing area, reasonably priced. Perfect location.

A lttle over priced for 3 star hotel, food in bar area left alot to be desired.

easy going and friendly. had stayed before and enjoyed 2nd visit did not disapoint.

Good food. Friendly helpful staff.

Some of the areas in need of updating but this did not spoil our stay.

The one morning that we went down for breakfast the service was poor. We waited to be seated and for a waiter/waitress to take our breakfast coupons, no one bothered to attend to us so we just sat down at a table. The breakfast room was busy at the time and as result of this the tables were poorly set. We as well as other people I observed were wandering around the room to other empty tables to get tea cups, cutlery etc. Eventually we got a waiters attention and we ordered our tea, which he gave us without anything to drink it out of, i.e a cup!! Our bedroom was not very clean, the dust was thick on the radiator pipe,also dust clearly visible on the light bulbs in the lamps. There was splash back of something or other on back of toilet door

The hotel staff were excellent.

Yes...this is a family hotel yet has very restrictive hours on the pool for children under 16. Doesn't make sense and upset several kids/parents in our group.

It was very relaxing weekend and the dinner was excellent. Very friendly staff in the bar and restaurant. The lobby area of the hotel is nice a clean and looks newly decorated.

I found the rooms on the second floor smelt very strongly of stale cigarette smoke. it's the first smell that meets you when you enter the corridor. My husband and I are smoker's so it's a releif to be able to smoke in the room's but the smell was quite over whelming i've never noticed this in other hotels we've stayed in. The bedroom's and bathrom's could do with an overhaul. The bathroom although clean had a lot of mould on them which gives the impression they are not clean which can be very of putting.

We attended a wedding and the reception room was beautifully presented. The food was excellent. Location is very central.

I would say the hotel needs a good cleaning. The shower in the bedroom needed cleaning, the lift was dirty, the bars were all sticky if you put you arm on it while ordering a drink.We had to walk through the smoking bedroom hallway to get to our room and the smell was disgusting. The smell even lingered in the non smoking area. We had to move rooms as our first one smelled of smoke even though it was non smoking. One of the staff on reception had a dirty uniform on when we checked in. Unfortunately I would not recommend the hotel to anyone.

beds were comfortable

toilets in our room were very grubby and need attention to bring them up to a decent standard. Also, corridors smelled very grubby/smokey. Saw a cockroach near the dining area on our final day.

a very friendly hotel food was very nice and the use of the leisure centre is brilliant very family orientated i would definitiely stay there again

very friendly,clean,great value for money