Westwood Hotel  

Reception staff very friendly and helpful

Breakfast, bit slow and not overly nice

As I am very ill, the hotel staff and catering staff were brilliant

Great staff and comfortable room. Top class food in both restaurant and bar whilst the breakfast was cooked to order (hot and fresh).

The welcome was warm, the rooms very comfortable and the food excellent

The hotel was nice, however, the water in the shower almost caused me to have third degree burns. I was unable, while in the shower, to get any cold water even when I only had the cold water on!. This is very dangerous and should be checked. My sister was in another room and said the same thing happened to her. The hotel should fix this problem before someone is seriously injured.

The room was very comfortable and the breakfast was great. The staff was also very nice.

location was good

The meal was not particularly nice

Service was good and breakfast was great! Really enjoyed stay and would recommend for weekend break, shopping and relaxing. Staff were very nice and helpful.

It is a lovely hotel,small and friendly.

There was a sewage smell in the bar on two nights of our three night stay. When we inquired of the bar staff where the smell was coming from we were informed that it was coming from the drains.

It's location The staff very helpful and friendly Ease of parking

The hotel itself was clean and tidy but it looked and felt tired and the West wood Bar had no atmosphere and in our opinion bad lighting. The public area's just need a simple uplift such as fresh vases of flowers in the reception / front lobby would just give it that little lift that's rerquired

breakfast food a little bland and tasteless could be more appetizing to reflect hotel pricing as shopping centre franklins was much better and cheaper.

I found the staff extremely friendly. The hotel old world and very nice. The food was excellent. I would certainly return.

As it was winter time I found the location a bit too far from the city centre.

convenient , comfortable, close to the hospital which is why i chose it and the deal was super . If it had been more expensive i would not have been able to stay so i was delighted . Thank you

the rooms were very warm actually too warm to sleep . i could not control the heat i dont think but other wise it was super.

We really enjoyed our stay and were very thankful and appreciative of the free room upgrade