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Nablus Road, Jerusalem, 91196, Israel – Show map
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171 verified reviews
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Ambassador Hotel's staff speaks: Hebrew, English, Arabic
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Grounds, Terrace, Sun Deck
Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Hebrew, English, Arabic
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Wi fi service was poor.....
Internet was no good in the room
found everything very nice..food also very good...had the fish..& very convenient..I took the tram into the central areas & to the old city
maybe that there was no small store selling newspapers
Nice hotel, good location, clean, pretty modern and generally very good staff. Nothing to complain about. Can eat in the bar or restaurant, food was very nice in both.
nothing really bad, perhaps breakfast could be a little more organised. No tea/coffee facilities in the room.
cleanliness,courteous staff,excellent location, decent breakfast
not too many channels on tv
Location was good for going to where I need to be
Room is not clean well, hair form previous occupant and during the stay room was not clean. Towels are worn, toiletries poor quality. Wifi unstable and food is of substandard. Wait long time to get serviced in the bar, restaurant, and very inflexible on menu.
the garden and balcony lounge were priceless, wonderful space for kids to run in the perfect grass while parents are having a meal
small details like poor wi-fi in room, poor lighting, no kids chanel on tv
I love the amount of food for the dollar. The room was very clean but not much view.
the breakfast menue was poor. I am not a smoker and i found it hard at times to enjoy the patio.
- Very good middle eastern food! - Simple, but nice hotel that offers good value for the money. Nothing fancy
- Put out the no disturbing sign at night or you are going to be woken up at 8am for some room cleaning!
The breakfast included, so much things and of very good quality. Ideal location if you have a car, otherwise you can call a taxi (it is not expensive) The view of the city.
If you have problems with mobility (old people), the access to the elevators of the room is very difficult for a wheel chair.
Staff friendly and helpful, buffet value for money. complimentary Dead sea products in room were excellent
No tea or coffee making facilities in room
Very helpful staff. Good range of menu for eating. Very smart and clean.
Bit difficult to find!!
+ Parking available in the street + easy to access + close to tram line + staff helpful (if you ask them) If the price would have been half of what we paid we would have been satisfied.
- Room was dirty, especially in corners, under the table and so on - Officially breakfast goes until 10 am, but already before 9am a lot of the buffet is not being replenished and once all tables have been used for breakfast they don't prepare any new tables unless you specifically ask staff to do so - but then you don't receive a full serve, they only give you a cup a knife and a fork. - The WLAN is utterly dangerous to use. The connection is unsecure and when I connected my notebook it immediately got targeted by hack attempts. While we didn't mind too much (the WLAN was the worst issue, as we needed an internet connection and this one was unusable) and overall had a pleasant stay, the hotel was definitely not worth the prize we had to pay.
The staff were so nice and kind to us. The room was very clean. The hotel was very nicely decorated so it was a very nice place to be and relax in. Breakfast was absolutely delicious. I loved my stay there.
the staff was very nice and helpful,the food is great
internet is very slow,the rooms are small ,the beds are very small it is for kids(your grand kids will not even be comfortable there,you need to watch the charges and ask questions !!
Would recomand the hotel friendly staff good service all around, Very good restaurant highly recomand the food
Bar closes at 12
Very friendly staff, nice and varied breakfast. Nice restaurant and terrace.
A bit of a walk to the center of town, though mostly downhill.
Breakfast is quite good, good choice of meal, including fruits
Location (15-20 min from the old city on foot), dirty rooms with old furniture, small beds (the bed we were offered is hardly a double bed, most likely a 1,5 bed), chambermaids start cleaning the rooms at 8-8:30
The view south to the city from breakfast room, breakfast was good, attentive staff, good value for peak season.
We had a problem with the room air con was on too loud and had no way of shutting it off reported the problem at midnight, didn't sleep much at all. The maintenance man came to sort it at 8.30am in the morning which meant going up into the ceiling and adjust the air con from there which suggested some unfinished tests. By then it was too late. I felt the room was 80% ready with towels missing and bin un-emptied with a better prepared room and offer of a slight reduction, I would happily stay for another night. However the holiday traffic, Was another concern as the main road was blocked to the Old city and made getting to that part of the city a bit of a trial making the location a fair one.
Windows dirty by american standards but room very clean.
Couldn't walk to local stores and resturants
Very friendly staff Very nice restaurant Very good value for money
Not many things around (would need a car)
Garden and location
First room was not ready and not clean but they change it.
room not very attractive - small, no view
I enjoyed my stay very much - the people helpful and professional and the facilities were excellent. The location was great - walking distance to the Old City. The hotel provided excellent value for money - as a Canadian,it was particularly valuable and informative for me to become familiar with the Palistinian mileau - not something we hear enough about in Canada. I look forward to seeing you next time I am in the region. Highly recommend.
I had a bit of trouble finding the hotel but I did not have a GPS.
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