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14 Ben Yehuda Street, Tel Aviv, 63802, Israel – Show map
|Standard Triple Room - City Side|
|Standard Twin Room - City Side|
|Standard Room with 1 King-Size Bed, City Side|
|Superior Double Room - City Side|
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198 verified reviews
They speak your language!
Mercure Tel Aviv City Center Hotel's staff speaks: Hebrew
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Cycling, Sauna, Fitness Center, Bikes Available (free)
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in public areas and is free of charge.
Private parking is available on site (reservation is not possible) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 198 reviews
Value for money
Show reviews from:
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Dark in the passage to the room,the elevater is slow,
Place of this hotel is good
You need to specially ask for double bed otherwise you will have two single beds and it will act like a double bed.
Price Location Staff Food
Position very good both to reach Jerusalem beach and to move for a night in the bars or clubs between Allenby and Rothshield. Nice view from the top but they should have a bar there instead of a gym.
Breakfast so so Bathroom too small
We was in the hotel for 3 nights with 100% pre-paid reservation 3 months before. I was very confused when receptionist said that I must paid again because my credit card is new and different than the card of reservation. I don't understand why they must charge the new credit card if they charge the full amount from the old credit card 3 months ago. In fact I paid twice with the promise for refuse the second payment till 10 days. I think that this is outrageous. For these 3 days we had towel for foot in room 309 and coffee pack for the coffee maker in room 806 only the first day. There was fully empty mini bar in the both rooms at the whole time. The breakfast was very simple without meat. Very disappointed.
Location is very good.
We was in the hotel for 3 nights with 100% pre-paid reservation 3 months before. I was very confused when receptionist said that I must paid again because my credit card is new and different than the card of reservation. I don't understand why they must charge the new credit card if they charge the full amount from the old credit card 3 months ago. In fact I paid twice with promise for refuse the second payment till 10 days. I think that this is outrageous. For these 3 days we had towel for foot in room 309 and coffee pack for the coffee maker in room 806 only the first day. There was fully empty mini bar in the both rooms at the whole time. The breakfast was very simple without meat. Very disappointed.
We got a free upgrade of the room
The upgraded room had two single beds joined together instead of a double sizes bed and they got separated easily
From the moment we checked in through to our departure, the front desk service was exceptional with all staff members going to some length to assist us.
We had a nice comfortable room with sea views. Front desk staff (particularly July) were very pleasant, friendly and helpful and went out of their way to check that all was OK with our room, to advise on eating options and on what to do locally. Overall the staff were keen to ensure that we were looked after and enjoyed our stay.
No aspects come to mind.
Best services in perfect location
A bit expencive
Very clean, bathroom and shower were very good too. Normal hotel, very little to no problems at all. The wifi worked as promised, the breakfast was delicious. Not a five star hotel, but it definitely does the job.
There wasn't anything that I could remember that I didn't like.
Having our room upgraded (but I was only staying one night)
The lobby wifi was not working
Location is good for business and leisure. Excellent breakfast.
Way below standard for Mercure chain. Small unpleasant stuffy rooms, in your face construction site across the street, bathroom facilities very poor, wifi breaks up, and to crown it all, one morning I awoke to sound of someone vomiting all too close by. Mercure management should greatly reduce prices or close the place down till serious upgrade is done.
The staff was friendly and informative. The room was attractive, had style and an excellent view.
The breakfast is excellent, except for the eggs, which were watery.
Comfortable hotel in a good location. I especially appreciated the lady at the front desk who ran out of the hotel to ensure the taxi would use the meter.
Price. Internet was iffy.
Convenient to gay neighborhood of Tel Aviv.
Very poor wifi on two different visits to the hotel. Really only works in the lobby.
Small expensive room. Too expensive.
Tiny room. Charmless staff.
Wifi problems. Breakfast not good
Very friendly staff, awesome breakfast, short walk to the beachfront.
Internet broke down several times in the whole hotel while we were there.
The room was nice but small
Room was not made when we returned in evening. They cleaned it hurriedly but not well. Wet bar was not cold. We asked twice for it to be fixed and were told it was working properly. Beverages were room temperature...not a good temp for beer, water or white wine. They were going to bring us I've, but did not. Not up to standards of the Mercure reputation.
Staff at the front desk was not really trained in helping out tourists to find their way in the city. When asked about opening hours and days of a specific museum they gave out wrong information.
Good location Friendly Staff Clean Room Excellent food
No outdoor area where you could sit and have a Coffee and cigarette
almost no such things
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