Great breakfast in beautiful old pantry-style dining room.
Extremely hard to find. You have to go down an alley where it looks like nothing is there, even though the address is on the main street.
The room was quite small, although it looked large online. Bathroom was dirty, robes were dingy. They took a lovely space and made it sloppy and strange. There was an ugly large box sticking out from the wall under the tv. There was a stack of magazines and books on the floor. There are bizarre paintings all through the hotel and our room had a large photo of a naked tattooed woman, smoking. Nothing wrong with that, but it didn't go with the romantic atmosphere they advertised.
We reserved a Superior Suite for a special occasion. When we got there, we were told that we had booked the cheapest room, but they had upgraded us to a small, dark suite on the ground floor. The evening manager told us it was no problem to cancel our second night, but the daytime manager fought us for 2 hours the next morning. She told us to call booking.com ourselves, from our overseas cell phones and only agreed to do it herself reluctantly, then didn't remember who she spoke with. The worst part was that although it was obvious we did not have a Superior Suite, she wanted us to pay for one anyway. She scolded us that she had to pay commission to booking.com, as if that made it right. Only when another manager took her aside and talked some sense into her, she said ok, fine, pay for the small room. It was 2 hours of our vacation we will never get back, and totally unnecessary.
Most of the staff is nice and maybe the room I booked was a nice one, but I'll never know. In the end, we paid the appropriate amount and were happy to be out of there, after dealing with the maddening maze of alleyways.