When we arrived, there was water on the bathroom floor and the room smelt like cats. This was 10:30pm, and the night receptionist was unable to do anything immediately; changing hotels would have been expensive; however, the room was clean and well-sorted, and we decided to stay that night. The manager was very helpful in the morning and dealt with our problems by upgrading us to a suite - this room was way better.
My wife loved that there was an electric outlet by the mirror so she could dry her hair - v.important! We had an upgraded suite, so microwave, kitchen, fridge, etc. Manager was very helpful, esp.re parking issues. Room very clean and good size for a boutique hotel. Breakfast only adequate; out of yoghurt for most of our stay, but we managed.