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Newest reviews for Carlton Tel Aviv Hotel

  • Anonymous
      United States of America
    August 23, 2014

    Hotel is great, perfectly located if you want quietness but close to Tel Aviv heat ! Breakfast on the beach and pool on the roof is amazing.

    Staff could be a bit more friendly and rooms needs some update. Kind of a bit old fashioned.

    7.9

  • Carley
      Canada
    August 17, 2014

    Fantastic location, quiet and at the nicest end of the beach beside the marina. Lovely beach access and views

    Wished the pool stayed open later

    10

  • Anonymous
      Russia
    August 6, 2014

    Staff was friendly enough. Breakfast was good. Pool is nice enough. Location is mostly good.

    If this hotel cost half what it does, I would be satisfied. However, given the price and the fact that it positions itself as high-quality luxury hotel, I expect far more from them. We ended up canceling our last night here and moving a few blocks down to another hotel with all the same amenities plus many more that cost around $50 less. Among the issues: 1) Check-in took nearly 30 minutes. Check-out was quicker but there were mistakes on the bills for all three of our group's rooms, including the 18% VAT that applies only to Israelis and minibar charges caused merely by opening the fridge. 2) Local calls from room in phone cost additional money. 3) Which would not even be such a problem except that the internet kept going out, making it impossible to call that way. Computers downstairs also cost additional money. 4) Gym costs additional money. At a hotel of this level, this is ridiculous. 5) Our "premium" rooms were small and felt cheap. The pillows and sheets felt cheap. The toilet resembles something you'd see in a cheap falafel shop. The ceiling above the shower looked rickety. The light fixture above our bed appeared to be attached to the ceiling with duct tape. No water in the room either. There was chocolate on the first day. I guess that's nice. 6) The restaurant is faux fancy with a tv chef and all. Nice, fashionable, minimalist presentation but mediocre food. 7) The hotel next door is dingy and run down. This is hardly the Carlton's fault, but it does contribute to the mediocre atmosphere. I made the mistake of trying to take what I thought would be a shortcut via the path between the two hotels and ended up with shoes sopping wet and smelling of urine. So if you do stay here, stick to the promenade route. Again, if this hotel cost half as much as it does--or perhaps a third as much in countries less expensive than Israel--I'd be fine with my experience. However, in this price range I expect far more.

    5.4

  • Anonymous
      United States of America
    July 13, 2014

    Location is pretty good, although the hotel overlooks another hotel that is quite grimy and derelict on the ground floor. Pool and roof are nice. Staff was friendly.

    Very poor value for money. Other hotels in a similar price range offer far more amenities and better comfort. If this hotel had cost a third of the price we paid, I would have been satisfied, but for this price I expect far more. Room was small. Gym costs $10 a day. Internet was spotty. One of the light fixtures was duct taped to the ceiling. Door stuck. We heard our neighbors and their tv through the walls. Check in took 40 minutes. Check out took nearly as long because the bills for all three rooms for people in our group included mistakes (VAT that isn't applicable to non-Israelis, minibar charges due to opening the refrigerator without taking anything). Computers downstairs must be paid for. As must local calls. The restaurant on the second floor is mediocre and overpriced.

    5.8

  • Sasson
      Switzerland
    June 11, 2014

    Breakfast was very good, swimming pool on the roof is lovely (though small). Executive room is very comfortable. Staff was kind and helpful.

    The rooms we got had bad smell at the entrance. Some if the rooms are quite old.

    6.3

  • Trine
      Denmark
    June 10, 2014

    the pool on the roof. The location and the breakfast was amazing

    the bath room was a bit small

    10

  • Munah
      Jordan
    June 10, 2014

    The pool

    7.1

  • Joanne
      United States of America
    June 3, 2014

    The staff was extremely attentive. The hotel is in an ideal location on the beach and it it very clean.

    The rooms were a bit small.

    9.6

  • Anonymous
      Canada
    June 2, 2014

    The hotel is located on the beach with wonderful view from the balcony. The service was top of the line in every area: private check-in, parking, beach towels, lobby service, cleaned rooms. Staff is very professional and extremely pleasant.

    10

  • Brian
      United Kingdom
    May 24, 2014

    The Carlton has had an amazing refurbishment. We were upgraded to a suite. It is now our hotel of choice in Tel Aviv

    9.6

  • Anonymous
      Spain
    May 16, 2014

    I like the location and reception staff. Breakfast location was fantastic. The hotel is modern

    The cleaners are no so good. I had to review my invoice because they charged to me items from the minibar that I did not consume. I had parts of fruit in my room that nobody clean. The water glass and medicine papers were on my table for the whole period.

    6.3

  • Jerome
      Netherlands
    May 15, 2014

    Breakfast location and quality was good!

    Room was tiny, bathroom even smaller with limited shower functionality. Gym was really pathetic and should not even be called a gym.

    6.3

  • Anita
      United Kingdom
    May 13, 2014

    everything

    10

  • Luis
      United Kingdom
    May 11, 2014

    Location is the best and staff very friendly

    The wi-fi signal on the room was not that good. Always loosing signal

    9.2

  • Barbara
      Switzerland
    May 6, 2014

    The familiar athmosphare

    The food at the buffet

    7.1

  • Tatiana
      Ukraine
    May 5, 2014

    nice rooms, great location

    pool on the roof is too small

    8.3

  • Brian
      United Kingdom
    May 2, 2014

    Very well-situated, comfortable hotel with a wonderful pool, and great breakfasts. Our room was a modernised one on the executive floor, and I can highly recommend the executive room and its facilities. The hotel is very well-run, and a pleasure to stay in. We will be back

    Nothing to dislike

    8.8

  • Anonymous
      United States of America
    April 28, 2014

    Great hotel. I been in Tel Aviv a lot. There are no betters hotels then this.

    7.1

  • Richard
      United Kingdom
    April 23, 2014

    Great ambience Very friendly and helpful Great breakfast location Good pool area and staff

    Very busy time of year affected service in rooms Good but could have been better

    7.5

  • Deborah
      United Kingdom
    April 22, 2014

    Beautiful spacious bedrooms Contemporary bathrooms with lenty of space Fabulous staff Superb Exec Lounge service Fantastic breakfasts with great service Gorgeous breakfast venue

    Pool area small Lobby seating area a little lifeless....some music would be nice ?Two sinks in bathroom old be better than one.... Very slow elevator service

    9.2

  • Anonymous
      United Kingdom
    April 20, 2014

    Rooms, style,

    7.5

  • Anonymous
      Israel
    April 20, 2014

    great location, great breakfast, great stuff

    9.6

  • Mirjam
      Netherlands
    March 3, 2014

    We had a full sea view room which was beautiful. Breakfast is at a great location and the food is excellent.

    Paying 10 dollars entrance fee for the gym at a 5 star hotel is ridiculous and so is the fact that wifi is not for free

    8.8

  • David
      Israel
    February 14, 2014

    Great staff and perfect location

    9.6

  • Ricardo
      Portugal
    February 13, 2014

    Location

    Photos of web site not real Noise of workings in side the hotel Old style hotel Smell of the rooms

    3.3

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