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Ahaliya 1 Givat Ram, Jerusalem, 91130, Israel – Show map
|Suite - Smoking|
|Executive Twin Suite|
|Superior Double or Twin Room|
|Suite - Non-Smoking|
|Executive Double Room - Non-Smoking|
|Standard Double Room|
|King Room - Smoking|
|Deluxe Twin Room|
|Deluxe Double Room|
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169 properties in Jerusalem
Including hotels, apartments, villas and more.
207 verified reviews
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Crowne Plaza Jerusalem's staff speak: Hebrew, English
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Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal), Garden
Tennis court, Table tennis, Sauna, Fitness centre, Spa and wellness centre, Massage, Indoor pool, Indoor pool (all year), Indoor pool (seasonal), Children's playground
Food & Drink
Restaurant, Bar, Restaurant (à la carte), Restaurant (buffet)
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is needed) and charges are applicable.
Room service, Shuttle service (free) , 24-hour front desk, ATM/cash machine on site, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, VIP room facilities, Bridal suite
Safety deposit box, Shops (on site), Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 207 reviews
Value for money
Show reviews from:
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Score from 845 reviews Very good
Offering a 24-hour front desk, Jerusalem Castle Hotel is located in Jerusalem. The property is 1 km from Mamilla Mall where you will find many restaurants, shops and cafes.
Score from 146 reviews Fabulous
National Hotel is located in one of Jerusalem's busiest shopping districts, a 5-minute drive from Herod's Gate, an entrance into Jerusalem's Old City. Parking and Wi-Fi are both free.
Score from 894 reviews Very good
The rooms are very hot in winter. No way to control the heat. It is not the AC heating, it is something in the infrastructure of the building that i couldn't find out its source, probably underground heating. The room was like sauna and you need to open the balcony door, and when you open it , it is simply unbearable because of the noise coming from the streets.
Bedroom decor was modern and spacious
Came back after 2 day at Dead Sea and linen was dirty. Friday afternoon they were too busy to clean our room at all. Fridge was weak - milk won't last long. Breakfast is exorbitant - 95 shekel/person.
I was having a test At Jerusalem at the nation buildings. I asked for wake up call that didnt arrive at the morning. Because of that i woke up an hour late. Near the bed they have a flayer that explain That they take full responsibility for their wake up system. If the System doesnt work they return the money. After the test i went to the recipient and they said its my problem.
The view of Jerusalem. The convenient location . close to the light rail and the techana mercazit
One little thing the edges of the floor in the bathroom were dusty otherwise very clean!
It was quite / not so much noice
Great view from our room, swimming pool, early check in,
Loud music in the swimming pool
The comfort level was very nice and general service polite and attentive. We felt the staff was responsive to our special needs. Food was adequate. Price was reasonable for service recieved.
We were rewarded(as member os IHG club) with option to check out at 1:30 but from 12 noon on we had our door opened nonstop. i mentioned it to the desk clerk who was unresponsive and borderline nasty . i suggested there be better communication from desk to cleaning staff. I did not feel like he cared about that.So it didn't feel like a "reward". This exchange canceled out the good feeling i had before about the hotel. Also pool area and showers very cold and drafty.
Location is good, has a gym and pool.
Staff are racist to non-Jewish guests, double room was just two single beds pushed together, pillows were flimsy, towels were small, bed had someone's bodily fluids on the headboard and the throw when we turned up. TV was dirty and the lighting was dim.
The location to the bus stop
Room was cold, couldn't put the heat on. Didn't give enough towels
The view, the pool, the comfort of the room and bed, the breakfast, the concierge service that held our bags even before check in, the cab driver that picked us up at the hotel
I forgot an important amount of money in my room and thanks to security and staff who were honest and efficient, money was delivered back to me. Again, big thanks for this exemplary and fair behaviour !!!
No air conditioner in room.
The view. Friendly front desk staff.
That's not what I expected from Crowne Plaza: 1. Poor A/C: hard to find and manage the controls, very noisy throughout the night, long time to cool the small room down. 2. Poor quality pillows. 3. Burnt out lamps in the bathroom. 4. No clear directions how to enter the locked parking lot (we arrived late at night). Poor quality coffee in the room.
nice, comfortable room. good size for 2 people. close to central bus station and about 15 minutes walk to Jaffa street.
wasn't very clean. had problems with parking- which was not free, and staff wasn't very helpful with that. very expensive and not really getting moneys worth.
View was outstanding, Excellent food. Friendly staff. Parking.
The hotel has class but is in need of updating/refurbishing.
Not too expensive for Jerusalem
Slightly off main tourist part but only a short taxi ride away
location, staff, cleanliness
breakfast a bit mundane; WI FI is intermittent and weak in the room
The fact that I was charged £29.00 for hotel incidentals on my debit card on the 19th June 2014, & was advised by a gentleman of the reception staff that it would be refunded in 48 hrs. This should be advised at time of check in....I only realised this additional amout of money was took when I checked my internet banking under pending transactions!! It is now the 24th June..that I am writing this response...and have just returned back to the UK!!..no funds have been refunded to my account!! Not impressed with the communication values of your staff...also the abrupt tone that was relayed when I enquired about the additional charge. I will not be using the Hotel Plaza again.
1. The double bed that I had order was in fact ... a two adjoined beds. 2. The executive lounge that was supposed to be the "value for the money" (Executive Room) ... on Sabbath was so poor. When we got back from the Mezzada La Traviatta show was actually closed.
Breakfast in my room, And absolutely stunning views from the balcony!
They will pull your eyes out on the fridge in your room, So Bring your own drinks with you!!,
towels shoudld be more clean/white
Lobby is nice, staff were nice as well. there is abundant Parking close by. Location close to tram #1 that takes you directly to old city. Hotel fairly close to main museums.
For a 4 start hotel, the room was not up to standard! bathroom need an urgent overall !! Air-conditioning was noisy and created direct wind on the bed! There were old stains on carpet and on blanket.
view from the window
pool / gym was not working. administrator can not come in time. I had to miss my training.
Tallest building in Jerusalem and a very nice view over the city. Breakfast is not that excellent but still it's worth to try.
Even though I had the Do Not Disturb tag at my door, some cleaning guy started knocking continuously at 08.30 on my door and then he just opened it and got inside saying he wants to check the mini-bar. I kicked him out and after 20 mins another one came saying he wants to clean the room. I hope these things shall not be tolerated in the future.
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