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Ahaliya 1 Givat Ram, Jerusalem, 91130, Israel – Show map
|Suite - Smoking|
|Executive Twin Suite|
|Superior Double or Twin Room|
|Suite - Non-Smoking|
|Executive Double Room - Non-Smoking|
|Standard Double Room|
|King Room - Smoking|
|Deluxe Twin Room|
|Deluxe Double Room|
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156 properties in Jerusalem
Including hotels, apartments, villas and more.
185 verified reviews
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Crowne Plaza Jerusalem's staff speaks: Hebrew, English
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Outdoor Pool, Outdoor Pool (all year), Outdoor Pool (seasonal), Grounds
Tennis Court, Ping-Pong, Sauna, Fitness Center, Spa, Massage, Indoor Pool, Indoor Pool (all year), Indoor Pool (seasonal), Playground
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and charges apply.
Room Service, Shuttle Service (free), 24-Hour Front Desk, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 185 reviews
Value for money
Show reviews from:
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With views of the city, Jerusalem Gardens Hotel and Spa features air-conditioned accommodations with free Wi-Fi and a balcony. It has a spa and a terrace. The restaurant serves international cuisine.
Score from 441 reviews Good
Location is good, has a gym and pool.
Staff are racist to non-Jewish guests, double room was just two single beds pushed together, pillows were flimsy, towels were small, bed had someone's bodily fluids on the headboard and the throw when we turned up. TV was dirty and the lighting was dim.
The location to the bus stop
Room was cold, couldn't put the heat on. Didn't give enough towels
The view, the pool, the comfort of the room and bed, the breakfast, the concierge service that held our bags even before check in, the cab driver that picked us up at the hotel
I forgot an important amount of money in my room and thanks to security and staff who were honest and efficient, money was delivered back to me. Again, big thanks for this exemplary and fair behaviour !!!
No air conditioner in room.
The view. Friendly front desk staff.
That's not what I expected from Crowne Plaza: 1. Poor A/C: hard to find and manage the controls, very noisy throughout the night, long time to cool the small room down. 2. Poor quality pillows. 3. Burnt out lamps in the bathroom. 4. No clear directions how to enter the locked parking lot (we arrived late at night). Poor quality coffee in the room.
nice, comfortable room. good size for 2 people. close to central bus station and about 15 minutes walk to Jaffa street.
wasn't very clean. had problems with parking- which was not free, and staff wasn't very helpful with that. very expensive and not really getting moneys worth.
View was outstanding, Excellent food. Friendly staff. Parking.
The hotel has class but is in need of updating/refurbishing.
Not too expensive for Jerusalem
Slightly off main tourist part but only a short taxi ride away
location, staff, cleanliness
breakfast a bit mundane; WI FI is intermittent and weak in the room
The fact that I was charged £29.00 for hotel incidentals on my debit card on the 19th June 2014, & was advised by a gentleman of the reception staff that it would be refunded in 48 hrs. This should be advised at time of check in....I only realised this additional amout of money was took when I checked my internet banking under pending transactions!! It is now the 24th June..that I am writing this response...and have just returned back to the UK!!..no funds have been refunded to my account!! Not impressed with the communication values of your staff...also the abrupt tone that was relayed when I enquired about the additional charge. I will not be using the Hotel Plaza again.
1. The double bed that I had order was in fact ... a two adjoined beds. 2. The executive lounge that was supposed to be the "value for the money" (Executive Room) ... on Sabbath was so poor. When we got back from the Mezzada La Traviatta show was actually closed.
Breakfast in my room, And absolutely stunning views from the balcony!
They will pull your eyes out on the fridge in your room, So Bring your own drinks with you!!,
towels shoudld be more clean/white
Lobby is nice, staff were nice as well. there is abundant Parking close by. Location close to tram #1 that takes you directly to old city. Hotel fairly close to main museums.
For a 4 start hotel, the room was not up to standard! bathroom need an urgent overall !! Air-conditioning was noisy and created direct wind on the bed! There were old stains on carpet and on blanket.
view from the window
pool / gym was not working. administrator can not come in time. I had to miss my training.
Tallest building in Jerusalem and a very nice view over the city. Breakfast is not that excellent but still it's worth to try.
Even though I had the Do Not Disturb tag at my door, some cleaning guy started knocking continuously at 08.30 on my door and then he just opened it and got inside saying he wants to check the mini-bar. I kicked him out and after 20 mins another one came saying he wants to clean the room. I hope these things shall not be tolerated in the future.
The location & the relaxed family atmosphere . The breakfast was excellent. They were willing to correct things quickly if it was pointed out
The tea option for breakfast was poor. Lukewarm water was served with a tea bag which is not acceptable. There needs to be a place designated for hot drinks
They charge 20 shekels for using the fridge and at 11.20 am they knock the door to hurry the check out....
That it was close to the Marathon registration and walking distance to the start/finish
Staff attitude was attrocious across the entire spectrum of support functions - kitchen, waiters, chefs, bar staff, reception, cleaners, pool attendents... Lack of attention to detail and any care whatsoever about the guests tired and dirty
The location was good and the rooms and hotel were well equipt
The bathroom was not cleaned properly. The towels must have been used 1000 times before and the gym are in desperate need of a refurbishment.
All services and facilities were very good.
We are sensitive sleepers and most of the rooms are too near to the lifts and we had to change rooms, especially on Shabbat when the lifts go constantly and stop at every floor.
the view was exceptional, we had rooms with a connecting door and they were both nice.
even though the hotel is right at the beach, it was not possible to use the beach exit of the hotel, so we had to walk all around the building. a securityguard at the beach exit would be nice for the guests.
Indoor pool is very big and heated, staff very friendly, breakfast very generous and plenty of selection, parking is easy and reasonable
Parking costs money. No hot tub or jacuzzi (to be expected in a hotel of this nature) beds not comfortable and rooms on the small side. Iron in room some cheap Chinese rubbish and wasn't really capable of simple ironing
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