Dan Panorama Jerusalem Hotel    

Good location, about 15 minutes walk from the Old City as well as the present day centre of Jerusalem, has a spa and a pool

The pool closes at 18.00 (just when you need it). Staff at reception always seem to be busy. Hotel needs renovation in the bedrooms and corridors. Food was excellent and plentiful, but very family orientated

Ease of travel to city sights

Gift shop hours too short.

Location

Small room at executive floor. All things are quite old. Hotel needs Renovation especially for such price.

Breakfasts,service,personnel in lounge at night

Rooms are a bit shabby and need face lift

The Hotel is very nice and the location very good. Good rooms and facilities and excellent breakfast buffet with very helpful staff there. I could say comfortable stay.

Not convincing explanation why Wi-Fi not working in reception area. Room tea & coffee service bad and reception staff (some) not very efficient.

location was the best. breakfast was ok.

it is very old age hotel. lobby was too tight therefore it was too crowded.

I liked the service always with a smile and very helpfull at all times. I liked the room. I was a single person occupying a double room. Facilities in the room and Lobbie are very good.

I was on the 3rd floor with a very small side window at is overlooking a roof and windows to other buildings. I was there over Passover and Shabbat but there was a lack of some kind of evening entertainment either in the lobbie or other areas of the hotel.

Accommodating, friendly, fantastic breakfast buffet, close to old city, great value, good security, modern. Service was excellent. The bell boy Ariel was most helpful. A very nice young man.

Cafe food could be bit better.

I loved the decor of the hotel. I loved the spacius bedroom and bathroom. I loved the chocolates.water, hand cream and toiletries and beautiful towels left for my convenience and enjoyment. I loved the friendly staff who cleaned my room meticulously. I loved the dining room and the gargantuan feasts laid out on the buffets, breakfast, lunch and dinner. The waiters and dining room staff were very good. I loved the friendliness and helpfulness of all the staff. The security person at the door was especially helpful, directing me to the nearest Synagogue, and the ou meeting place with lectures, and all the directions I needed to get around Jerusalem. I was very pleased with the way the hotel recommended taxi drivers who were registered with the hotel. The drivers were always polite and courteous and efficient, and helped me get around Jerusalem and suggested special places to visit. They offered a very good service.

I really liked everything in the Dan Panorama, Jerusalem. I was rather upset only once, when I asked for an orange juice with my dinner and was told by the Manager that it cost extra. I asked several times, and each time he told me it cost extra. I don't like to make this complaint, but it was really not in order. The Manager was short and round. Sorry I have forgotten his name. A waiter brought me an orange juice when I asked him. That is my only complaint, and I am sorry to make it.

Great staff. Very accamadating. Updated lobby. Great location. Grocery across the street. Winning!

Everything was tops. The room service couldve stayed open longer hours.

Great location

The fact that you charge for WiFi in the room, unacceptable for business travelers these days.

1. The breakfast was very good: excellent quality and variety of food and efficient and friendly staff. 2. Good (and free) car parking facilities

The staff were extremely friendly. Breakfast was fantastic & the dining-room and staff were all immaculate.We were upgraded to a beautiful room with many extras & a lovely bathroom - both spotless!

Our room wasn't level and the furniture was positioned in such a way that my husband kept banging his head. In the dining room we were packed in like sardines, and each time I went to get food I was rudely pushed aside by a waiter on his way to replenish the food.

Good breakfasts

wifi should be free in the rooms as well.

This was a return trip to this hotel. We LOVE the location and walked almost anywhere we wanted to go. We had two rooms, one that was very spacious and had access to the Executive lounge and a family room that was small for four. The renovated lobby was pleasant and the staff was friendly and helpful throughout the hotel. The highlight had to be returning each day after touring and relaxing in the Carmel Lounge. Abrahim the concierge in the lounge was so kind and helpful with any questions we had. He definitely added a personal touch to our stay in this large hotel. The view overlooking the King David Hotel a treat and the food and drinks were a perfect snack. Breakfast was unbelievable and abundant filled with many, many choices! We will return!

When we returned to our room the first day the bed for our children was not made up and we needed to start calling for bedding at 10:30 at night. After our first night one of our rooms was not cleaned and we had to wait after a full day of touring to relax in our room. We must say the staff then went out of their way to make sure everything was taken care of and checked in with us throughout the rest of our stay. Wifi should be included, free access is only in the lobby

Location, friendliness of staff.

Can't think of anything.

Location and staff

We were at the Dan Panorama in celebration of our 20th wedding anniversary and my husband's first trip to Israel. From the moment we arrived, we were treated as honoured guests. The service is impeccable, the hotel is beautiful as was our room, and the location is perfect. The breakfast buffet is lovely with a huge variety of foods. My husband and I also enjoyed a fantastic his and hers massage in their lovely spa, thanks to our amazing massage therapists, Nava and Aharon! We would return to the Dan Panorama in a heartbeat and would highly recommend it to others. Thank you Sima and the Dan Panorama staff for going out of your way to make our stay so special!

Everything was perfect except having to pay for internet in the room (it's free in the lobby only).

well located to visit old city, standard facilities

Excellent friendly and helpful staff. Clean comfortable and very well appointed. Perfect location, walking distance to the old city

One of the male clerks (the older one) at the front desk is lazy!! Would not make a phone call for me until I insisted.Wants to get rid of you asap, and it is very obvious. Have dealt with him before, but there will be no next time. The women were great. The maid "made up the room", but didn't wash the coffee cups and did not leave coffee. Decent stay, but not at the level of some of your competitors.

From the minute I arrived I was treated like a princess. The room was everything I wanted and more. The staff could not do enough for me. I would recommend this hotel to every one.

There was only one down side... The pool closed at 5pm.

Position Internet free in lobby area (publicity doesn't state this)

Breakfast not early enough (6.30 am too late for those catching early planes) Pool closed too early (5 pm)

Location ,great swimming. Pool with views of the city

Dinning room staff arrogant , unwelcoming ,, unhelpful