It is rather crowded and we had some hot water issues, but the convenience was helpful. Restaurants are a bus ride away (or a walk up or down) the terraces (both a short distance away--less than a block), but we brought food for most meals. A bit noisy until midnight and early morning (because we had windows open), but not intolerable. Very quiet otherwise. I felt safe. Place is difficult to find--it is down a small flight of stairs from a covered patio area next to the Puah store, and is not well-marked. Best to be prepared to call when you arrive..We didn't use overseas roaming, so had to borrow a local phone.
Yossi, the CEO, was wonderful and went out of his way to help make our trip comfortable and pleasant. The location is just down the street from the Baha'i Pilgrim House and the Shrine of the Bab, which was wonderful. It is a basic, no frills facility but has adequate kitchen and shower facilities, basically clean, comfortable beds and felt secure. There is a small but functional kitchen (microwave, cook plate, small fridge, sink and a few cupboards with simple dishes).Puah Studios is a set of three small basic and small apartments with a shared entry near the Baha'i Pilgrim house. We rented the large and it was adequate for two people sleeping in separate rooms. (one bed was in the "kitchen"). It is functional, but not fancy. They will wash (but not dry) your laundry upon request. Clothes racks available to air-dry. Not the best air circulation (in April/rainy/cloudy), but adequate to hand wash and dry a few things. If you want deluxe, choose elsewhere (and pay double). Excellent for the price, given high prices in Haifa.