눉For the high price we paid for the room, honestly we expected more. The room we were in was very small, narrow and dark. It felt like we were in some sort of bunker. The AC unit dripped water onto the floor in the room. The plastic table and chairs just outside the room were cheap.
For the price of staying there, the guests should be allowed to visit both spas each day, if they want to-- not be limited to just one per day. Although the grounds were lovely and generally well maintained, it appeared that they had trouble keeping up with picking up litter.
Additionally, the "zoo" on the Kibbutz was very depressing and was reminiscent of how zoos were years ago, with small, drab enclosures. The Kibbutz should close this down and send the animals (the monkeys in particular!) to better/updated zoos.
A "laundromat" was advertised- - this turned out to be a small cluttered room with the feel of a handyman closet, with one washing machine (costing 15 shekels per load) and one dryer that was out of order throughout the several days we were there.
The overall feel of the place was a bit shabby/run-down and the staff were not particularly helpful or friendly. The sense we got is that they know they are the "only game in town" and so put little effort into customer service.
Because of the unique and beautiful location, this place could be amazing and could have been the highlight of our 3 week trip to Israel, but instead it was our least favorite of the places we stayed.
눇The hotel location is perfect for the Dead Sea visitor, and the grounds are spectacular (in a botanical garden, overlooking the Sea). The fresh water swimming pools were gorgeous. The hotel stay included a pass to the spa on the hotel grounds or to the spa very near to the Dead Sea, with transportation to the Sea. The breakfast buffet (included) was extensive and delicious.