With the exception of the night manager and the lady who checked us out, the staff are not particularly communicative or friendly. We stayed for 8 nights so you would think that after the first couple of days they might recognise you when you walk through the door. Quite often they didn't look up from their computer and would only say hello if you spoke to them first.
As we stayed for 8 nights, it would have been nice if they had changed the bed linen once during our stay. Towels were changed daily however we only received one complimentary shampoo etc (for 3 people) for the duration of our stay.
Found this hotel on arrival in Jerusalem. Fantastic location right near the Jaffa Gate (10 mins), the Mamilla Mall (5 mins) and across the road from the famous King David Hotel (a great place for a pre-dinner drink or nightcap in the Oriental Bar). Perfectly located to navigate the old city on foot.