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Shamai 21, Jerusalem, 9463125, Israel – Show map
Excellent location – rated 9.2/10! (score from 188 reviews)
Rated by guests after their stay at Eyal Hotel by Smart Hotels.
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169 properties in Jerusalem
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189 verified reviews
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Eyal Hotel by Smart Hotels's staff speaks: Russian, Hebrew, French, Spanish, English
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Terrace, Sun Deck
Food & Drink
Free private parking is available on site (reservation is not possible).
24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Hebrew, French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 188 reviews
Value for money
Show reviews from:
In central Jerusalem, just a 5-minute walk from the Mahane Yehuda Market, the newly-opened Agripas Hotel offers spacious rooms with hardwood floors and city views.
Score from 835 reviews Very good
Offering a 24-hour front desk, Jerusalem Castle Hotel is located in Jerusalem. The property is 1 km from Mamilla Mall where you will find many restaurants, shops and cafes.
Score from 152 reviews Excellent
In the heart of Jerusalem, the YMCA Three Arches Hotel probably has the best location in town. Opposite the famous King David Hotel, it is a 10-minute walk from the Old City.
Score from 1311 reviews Good
In the heart of Jerusalem, just 65 ft from Ben Yehuda Street, the City Center Jerusalem offers air-conditioned accommodations with a kitchenette. The Old City is a 15 minute walk away.
Score from 779 reviews Very good
Walking distance to old city Modern, clean rooms Free and fast wifi Free garage
Location...Staff..Clean and Ultra Modern.
Nothing to dislike
Location is very nice, a 10 min walk to the Old City, also there are many bars/pubs/restaurants right around the corner, yet the hotel's street itself is quite calm. Internet, while not very fast, was good enough for me to work remotely. The reception staff responded to our complaints appropriately and was generally helpful.
We had two rooms. On the first day of our stay, neither was cleaned properly. After we complained, the staff responded promptly, the cleaning person showed up and did the job. However, the floors were still far from well-cleaned. It seems that the equipment used or the flooring itself are not adequate. The breakfast was quite mediocre. One of the rooms essentially did not have a window (light blocked from outside). Overall, this would be a reasonable deal at $100 (not the about $180 per night on average we paid).
The toilet seat was grimmy and was not cleaned for all the 3 days there. The hotel provided hand wash as shower gel. And when it was informed, the staff said that the hand soap was what they have! Real disappointment for a hotel with good location. :((
Well designed and comfortable
cleaning staff was understaffed.
The hotel is very modern, clean with spacious well designed rooms. Location is close to the old city and an area with lots of restaurants, bars and shops. Staff very helpful and a very nice buffet breakfast make this hotel an excellent choice for visitors to Jerusalem.
Nothing it was all good.
The eyal is a new hotel in a great location. Walking distance to old city and in the center of the Ben Yehuda district. The rooms are clean but very small. Beds were comfortable, bathroom immaculate and modern design. We did not hAve a veiw from our room but the rooftop lounge was really special. Breakfast was simple but good with plenty of options. Overall we had a beautiful experience and would return in the future.
That rooms were very small.
No special advantages or disadvantages. Just a good hotel for two-three nights stay close to the old city.
Very central, rooms nicely decorated, good value for Jerusalem
Quite noisy in the evening due to nightclubs nearby, had trouble getting into carpark because of illegally parked cars and bikes
Location and price
Wifi too weak
Location was great, next to city center and 15 minutes walk to Old Jerusalem. Half block away from bustling streets. New hotel. Some of the staff were very nice, but still seem to need some experience. Our stay was fine, but there are other better places for the price.
No signage on the door or lobby. Looks almost like a temporary location and easy to walk by without noticing that it's a hotel. Color scheme in hall was dark - black with splashes of purple - like a nightclub. Room was sparse and minimalist and uninviting. Bathroom shower leaked all over the floor. Breakfast was cold both Saturday (Shabat) and mostly the same cold food on Sunday. Sunday they had pancakes, but they were not cooked well and were served cold. Outside at night was bustling and noisy, which I didn't mind, but some people might not like that.
Perfect hotel for the price and prime location. Breakfast was delicious too!
Exceptionally friendly and helpful staff, extensive and varied breakfast buffet.
Room and desk on the small side, homeless street dweller on the corner.
Very beautiful rooms, everything is new,well organized. The staff are available and serviceable. Very central location. Excellent breakfasts. Good value globally.
Having stayed in the hotel for 3 nights (and having slept late), I was twice awaken by staff, knocking strongly at 8:30 am. No available (or non existent) "do not disturb"... (the second time, I had even made and sticked a little paper on the door. useless), The people at the reception desk seem collaborate with a team of taxi drivers they know well. When I asked them to be specific for the rate from Jerusalem to Tel Aviv, they gave it to me reluctantly. Nevertheless, the driver obliged me to accept a much higher rate than the one announced, pretending at some moment that the road was "cut" ... And that he must take a longer road (totally untrue)... As I had luggage and returning to Jerusalem wasn't a good solution either, I had to accept. Very annoying and unfair.
Excellent location Good price Good brakefast
Incredible location surrounded by fun restaurants and cafés, and right next to the tram. Just a 10 minute easy walk to the old city through Yafo street. The hotel was brand new, great rooms, very clean and modern. The staff was incredibly friendly and helpful. The breakfast was delicious with a great selection.
Nothing. It was perfect. Will definitely stay again.
Good location. Near the market and the tram, but very quite. Clean, big rooms. Great staff. Great value for money !!!
Very good hotel with excellent breakfast
In the morning haven't hot water
Almost everything. Garage available but you must ask.
Great location, so close to the old city (10 min walk), friendly helpful staff, I would return there anytime.
Partying people on the street could be annoying, but I enjoyed the spirit of the quarter...
Great location by many restaurants etc. Only. 10 min walk to Old City. Room small but efficient. Great value for price and location. Staff was attentive and helpful. Breakfast was ok. This is a great hotel to stay at in Jerusslem.
Only negative was my room phone and safe did not work. I complained two times and both were never fixed.
Perfect location convenient to everything and very safe. Perfect room-- completely brand new. Amazing breakfast-- better than the Sheeaton Tel Aviv breakfast. We are used to very high end hotels and this was the perfect boutique hotel in Jerusalem.
Your listing said "Room with a balcony", but my room did not have a balcony.
New, clean, friendly service, good breakfast, parking, location, free wifi
Smoking, noisy families late at night
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