The room was on the small side, it wasn't cleaned very well on a daily basis, out of the 10 nights we stayed there I had to replenish the toilet rolls most days as the cleaner never left any, the Russian lady in reception was rude & miserable, it doesn't take a lot to say "please & thankyou & ask if you had an enjoyable stay at the hotel bearing in mind we spent over £1000.00!!!! It's not a lot to ask.
We were impressed by certain members of staff, namely Chezi the pool attendant who was cheerful, talkative & helpful, nothing was too much trouble. Asher in the dining room was real "old school" hard working, respectful , courteous & cheerfull. The bedroom was quiet & the bed was comfortable.