Grand Court Hotel  

Parking

Odeur de cuisine permanente dans le lobby Personnel pas très agréable Surtout lorsqu on ne parle pas hébreu ou anglais

Rapport qualité prix excelent, chambres spacieuses, restauration tres fine et bonne. je recommande.

Pas recu la chambre si on ne paye pas avant le sejour.

Tout : Hotel religieux Confort Propreté Restauration Disponibilité du personnel

Vouloir nous faire payer 15 NIS les sachets de café pour la cafetière de la chambre. Ailleurs ils sont offerts. Sa position géographique par rapport au centre ville. Il ne faut pas se tromper de trottoir comme cela nous est arrivé. L'hôtel est a la limite de Jérusalem Est. Vous vous trompé vous y avait droit. Il est vrai que l'hôtel est très bien desservi par le tram. 6 heures - 20 heures, Un toutes les 6 mn Place de parking plus que limité comme dans tout Jérusalem

Chambre spacieuse Repas shabbatique : bien Bonne pizza au Bar

Le Petit-Déjeuner : le pain froid, peu appétissant la viennoiserie : froide ?? non approvisionnement régulier de yaourts nature Salle de Bains : colonne de fourmis sur le rebord de la baignoire, baignoire ébréchée, pare-douche insuffisamment protecteur, d'où écoulement de l'eau au sol A l'arrivée aurait aimé une bouteille d'eau minérale, quelques fruits, comme dans tous les hôtels. Obligé en permanence de changer les cartes pour ouvrir notre chambre. L'ouverture de chambres problématique pour d'autres personnes également. Transats en nombre insuffisant au bord de la piscine.

La situation géographique, à 5 minutes de la vieille ville. La gentillesse du responsable du bar.

Cet hôtel vieillit mal et vit sur un remplissage avec des groupes de touristes. On a l'impression d'ennuyer le personnel de l'accueil. Aucun souci du suivi qualité et aucun respect des voyageurs privés. A notre arrivée, une heure d'attente car la chambre n'était pas prête. Lorsqu'elle l'a été, le châssis déformé de la fenêtre laissait passer un chuintement insupportable. Il a fallu changer de chambre. Le lendemain, la chambre n'avait pas été faite. Nous l'avons signalé mais rien n'a été fait. Le surlendemain, invasion de fourmis dans la salle de bains. Nous l'avons signalé mais rien n'a été fait. La clim est à bout de course et le prix du buffet excessif. Nous ne retournerons certainement pas dans cet hôtel.

L'accès au centre ville par le biais du tramway.

Le service : Personnel pas du tout aimable, Les dysfonctionnements (porte qui ne s'ouvre pas), le bar fermé à 23 H, impossible d'avoir une bouteille d'eau après 23H, et le nettoyage des chambres (vitres très salles, serviette idem, ....)

Great hotel, good room size and amenities. Breakfast buffet was excelent.

Windows on the ninth floor where we stayed were very dirty, so I can't give this hotel an excellent on cleanliness. Inside the room was fine. Otherwise, it was a very nice hotel.

The comfort & cleanliness of room. The dining room staff & kitchen chefs/staff were wonderful.

The front desk staff need to be trained on hospitality & courtesy. They're cold & unfriendly.

Good service, quiet rooms with big beds, convenient location, free secure parking.

Not easy to get coffee or tea at breakfast. It was annoying that Passover cleaning had been done 5 days early and we had no bread at breakfast or pasta on the bar menu.

Clean, spacious room.

Breakfast is below average. The location is close to old town and city centre, but on a big and noisy road - you hear the cars in your room.

Clean

The location is close to old town, but also next to noisy, big road. You can hear the cars if your room faces the road. Rooms are already older. Breakfast not very good.

Underground carpark. Breakfast is ok but you would expect that for the price

Very long walk from the lift to the hotel rooms on the side (you will think meh what a whinger until you go there and you will be like are how much farther is the room are we almost there ?) Wireless internet is a necessitty these days rather than a luxury an the internet here is both slow and the wifi hotspots seem to keep dropping in and out.

Like it very much, near to the old city Damascas Gate, within 5 to 10 minutes walk distence. There is a train station nearby, you can go to the new city and centre bus station easily. The rooms are new, clean and big. Staffs are helpful. Breakfast is very good, many choices.

Very excelent hotel. Confortable, very good food. Room ok,large , clean. Shuttle free to the Old City during the day. I recommend.

The staff at the reception little bit rude sometimes. The hotel does not tell about check out time in shabat ( Saturday) : 5 p.m. instead of 11 a.m. - the guest must know it.

Room and position of the hotel. Breakfast selection and goodness.

Staff support/suggestion.

Nice 4*Hotel, Big Roms, very clean, very Good huge breafast buffet, very near to the Old City, free Parking Garage,

No Parking facillities on sabath, Bar Closes at 11,

everything was perfect

Great breakfast Buffett, comfortable rooms, free parking and wifi, good location; gift shop has good prices and nice people

Kids running wild in the Lobby from a large Arab family the whole time we were there!!!!! Impossible to enjoy the public areas

This large hotel is well-located, within 15 minutes' walk of the Old City walls and the Rockefeller Archaeological Museum. The city tram runs nearby, and the #99 tourist bus stop is also close to the hotel. The breakfasts were excellent, with a wide range of hot and cold dishes. Given the enormous size of the dining room and the large number of guests having breakfast at the same time, the staff had to carry out their tasks of topping up the food, cleaning up tables after guests had departed, andpreparing them for the next lot of users, with military precision. The tv offers a good range of channels, including bbc, France 24, and msnbc.

Nothing really. Ordinarily, we would choose to stay in a smaller, more intimate hotel (such as the ymca Jerusalem, which is closer to the Old City), but this hotel and location were just fine. Water from the shower tended to end up on the bathroom floor, because the glass door in the shower (actually a bathtub) was not big enough, and only extended half- way down the bathtub.

Good location, 10 minutes walk to the old town, a variety of breakfast, swimming pool, big underground parking, free WIFI - if it works

washing gel missing in the bathroom, instead gave us bubble bath; very slow WIFI, at the evening almost doesn´t work, when is a lot of guest connected, 6 PC at lobby, only 2 connected to the internet, very poor lobby bar - 50% of the drinks menu we didn´t get because they lack such as tomato juice, vermouth ... ; 2nd day electricity power failure, lazy staff. Too expensive for those services, 3 nights were enough and quick went out

Staff was friendly and helpful. Breakfast was tasty and abundant.

Free parking Good breakfast choices Modern and comfortable

Tea and coffee charged at extra price even though kettle provided

The ambience at the hotel was great with a very good variety of meals and drinks

Internet was stopped for the sabbath and no hot food was provided during sabbath

Location

Food Tour organised was just a taxi