Grand Court Hotel  

Great hotel, good room size and amenities. Breakfast buffet was excelent.

Windows on the ninth floor where we stayed were very dirty, so I can't give this hotel an excellent on cleanliness. Inside the room was fine. Otherwise, it was a very nice hotel.

The comfort & cleanliness of room. The dining room staff & kitchen chefs/staff were wonderful.

The front desk staff need to be trained on hospitality & courtesy. They're cold & unfriendly.

Good service, quiet rooms with big beds, convenient location, free secure parking.

Not easy to get coffee or tea at breakfast. It was annoying that Passover cleaning had been done 5 days early and we had no bread at breakfast or pasta on the bar menu.

Clean, spacious room.

Breakfast is below average. The location is close to old town and city centre, but on a big and noisy road - you hear the cars in your room.

Clean

The location is close to old town, but also next to noisy, big road. You can hear the cars if your room faces the road. Rooms are already older. Breakfast not very good.

Underground carpark. Breakfast is ok but you would expect that for the price

Very long walk from the lift to the hotel rooms on the side (you will think meh what a whinger until you go there and you will be like are how much farther is the room are we almost there ?) Wireless internet is a necessitty these days rather than a luxury an the internet here is both slow and the wifi hotspots seem to keep dropping in and out.

Like it very much, near to the old city Damascas Gate, within 5 to 10 minutes walk distence. There is a train station nearby, you can go to the new city and centre bus station easily. The rooms are new, clean and big. Staffs are helpful. Breakfast is very good, many choices.

Very excelent hotel. Confortable, very good food. Room ok,large , clean. Shuttle free to the Old City during the day. I recommend.

The staff at the reception little bit rude sometimes. The hotel does not tell about check out time in shabat ( Saturday) : 5 p.m. instead of 11 a.m. - the guest must know it.

Room and position of the hotel. Breakfast selection and goodness.

Staff support/suggestion.

Nice 4*Hotel, Big Roms, very clean, very Good huge breafast buffet, very near to the Old City, free Parking Garage,

No Parking facillities on sabath, Bar Closes at 11,

everything was perfect

Great breakfast Buffett, comfortable rooms, free parking and wifi, good location; gift shop has good prices and nice people

Kids running wild in the Lobby from a large Arab family the whole time we were there!!!!! Impossible to enjoy the public areas

This large hotel is well-located, within 15 minutes' walk of the Old City walls and the Rockefeller Archaeological Museum. The city tram runs nearby, and the #99 tourist bus stop is also close to the hotel. The breakfasts were excellent, with a wide range of hot and cold dishes. Given the enormous size of the dining room and the large number of guests having breakfast at the same time, the staff had to carry out their tasks of topping up the food, cleaning up tables after guests had departed, andpreparing them for the next lot of users, with military precision. The tv offers a good range of channels, including bbc, France 24, and msnbc.

Nothing really. Ordinarily, we would choose to stay in a smaller, more intimate hotel (such as the ymca Jerusalem, which is closer to the Old City), but this hotel and location were just fine. Water from the shower tended to end up on the bathroom floor, because the glass door in the shower (actually a bathtub) was not big enough, and only extended half- way down the bathtub.

Good location, 10 minutes walk to the old town, a variety of breakfast, swimming pool, big underground parking, free WIFI - if it works

washing gel missing in the bathroom, instead gave us bubble bath; very slow WIFI, at the evening almost doesn´t work, when is a lot of guest connected, 6 PC at lobby, only 2 connected to the internet, very poor lobby bar - 50% of the drinks menu we didn´t get because they lack such as tomato juice, vermouth ... ; 2nd day electricity power failure, lazy staff. Too expensive for those services, 3 nights were enough and quick went out

Staff was friendly and helpful. Breakfast was tasty and abundant.

Free parking Good breakfast choices Modern and comfortable

Tea and coffee charged at extra price even though kettle provided

The ambience at the hotel was great with a very good variety of meals and drinks

Internet was stopped for the sabbath and no hot food was provided during sabbath

Location

Food Tour organised was just a taxi

The location of this hotel gives good walking access to the Old City. Although fully booked, and close to a bustling, busy area, the rooms were very quiet. The staff were coping very well with the large numbers of people who were using the facilities, whether in reception, the bar, or the restaurant. Despite being busy, the hotel had a pleasant atmosphere. The food offered at breakfast was of good quality, with a wide selection of cooked and cold items. Bar meals were equally acceptable, for a reasonable price. All in all, a good stay.

The hotel exceeded my expectations. There's nothing negative to say.

Lobby too cool and little service. Food average.

Location to rail and bus and in walking distance of Old City

Smelly carpets and for the price would offer tea coffee and sugar in rooms as foreigners not familiar where to purchase these goods - also the offer of plastic teaspoons poor

Grand Court Hotel is very near Holy Sites of Jerusalem - Old & New City

Location and breakfast

Employees at lobby and bar rude Beds are not quite well done 3rd. guest in room is charged the same price as double room, but bed is just a small and uncomfortable sofa Room was not ready even though we arrived one day later Too expensive for the service Internet does not work in the room Internet area provided by hotel is not updated and some computers were broken Restaurant closed during lunch time

It's location and parking facilities.