We stayed at the hotel for 5 nights while visiting family nearby and it perfectly suited our needs, providing us with a private and restful refuge between family events. Staff was present, competent, friendly & polite without being obsequious or in-your-face. The bed was incredibly comfortable, and while the room and bathroom could have used some renovation touches (to moldings, shower seals, etc.), it was warmly styled, had a small but well-designed sitting area and desk and, most of all, a floor-to-ceiling view of the sea and Haifa bay. Housekeeping did a great job keeping the room clean and the coffee/tea area properly stocked. The only drawback was lack of dresser space, but there were narrow shelves in the closet that did the trick.