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11 Hillel Street, Jerusalem, 94581, Israel – Show map
Excellent location – rated 9.3/10! (score from 545 reviews)
Rated by guests after their stay at Hillel 11.
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They speak your language!
Hillel 11's staff speaks: Russian, Hebrew, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 15 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Russian, Hebrew, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 545 reviews
Value for money
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Staying at Hillel was a super experience. Staff was always anxious to help and quick to fulfill any request. Location was outstanding. Close to major sites and tram for going to Yad Vashem. Would definitely stay again if in Jerusalem! Many thanks for helping to make my visit to Jerusalem a memorable experience!!!
Nothing. Everything was fine.
Location. helpful staff. Friendly. Nice rooms.
Rooms have only one large bed. If you want two beds, this needs to be requested in advance, and costs more. and they don't really give you two beds. One large bery nice double bed, and one pull-out that is extremely uncomfortable.
The location is perfect, not far from the center, there are some great places around to eat and relax (Grill Bar near the hotel is strongly recommended). Also it was pleasant to chat with guys at the hotel reception - they were very friendly and ready to help.
I have read many different reviews about the hotel, and chose it because most of them were positive. However when we arrived at the place the room turned out to be extraordinary small, it was sometimes even hard to pass the corridor because the bathroom door blocked the way. Also it was rather dirty - there were some stains on the bed, the windows had dust on them, the awful smell went out of the sink, and so on. I expected much more from this hotel.
Location. Size of room.
Many appliances were not operating (air- condition, t.v.). Bathroom was very small and inconvient. Repairs were needed (although a new hotel, cheap materials were used).
Location is superb. Refrigerator and kitchen sink in room.
Only one sheet provided. Does any hotel in Israel ever wash the blanket that is on top of the sheet?
Friendly guy working in the morning at the reception and very helpful. Clean, coffee, good wifi. I enjoyed very much.
No window in the room
Very friendly staff and excellent room.
It would be better if we would have a possibility to order breakfast in this hotel.
two bedrooms without windows makes you want to spend as little time as possible in the hotel. Too bad but that will not remain a great souvenir.
Easy access to public transportation
Central location easy walk to sites we wanted to visit. Staff was responsive to our questions and needs. Inspite of minor necessary repairs we would definitely stay at Hillel 11 again.
Needed lobby repairs, torn wall paper and other signs of overuse. Room repairs such as marked up walls and missing telephones.
room too small and not too clean .
Location of Hillel 11 is very convenient for visiting old city. Staff was very friendly. Studio had a separate sitting area, which was nice.
Bathroom was rather small and did not have any hooks to hang towels.
great hotel .comfortable and clean
The best location, and also comfort room facility.
New apartments, very clean, great shower and bedroom linens. good security 24 x 7. knowledgable staff. Cheap with deals compared to the quality of other properties
A little far from the old town, good if you need the excercise
Clean room with modern design and good facilities. I stay 5 nights here in a suite with balcony. 15 minutes walking to the old city, and handful of good restaurants and shops nearby. Staff were very nice and helpful.
Nothing, if going to Jerusalem again will definitely stay here
The lift was out of order for some hours..Imagine 101 steps with 2 small children..!!I myself-grandfather did 303 steps.. Plus kitchinette totally inappopriate. and more..Really very frustrating, no way I could recommand the place to anyone. Hope you improve for your sake
Great location the place was well cleaned every day Wi Fi works very well
a bit on the small size its an apartment so do not expect any service from the guys on the front desk
Customer service was excellent, the staff was friendly and efficient and the flat was great. The flat was new and clean and the bed was extremely comfortable! They brought us a bed for our baby which was so helpful, and the location couldn't have been more convenient.
There was no kitchen (just a sink with a kettle), and the bathroom was a bit weird. The door was frosted glass and didn't fully close, so that was a bit disappointing - though it was beautifully finished.
A great apartment with great and very helpful staff. The apartments are very conviniently located just a 5 minute stroll to the old town. The payed parking is only a few steps away. the neighbourhood is nice and has some great bars and restaurants to offer.
You will not find in Jerusalem a better place for your money when traveling with family. The location is excellent, the place is new, clean and very practical for a family while still being the best price. The staff are amazingly accommodating.
The cafes across the street. The helpful redhead at the front desk. The electric kettle and fridge in the room.
Would have looked some milk for my coffee.
Modern décor Location Friendly staff
Bathroom door makes you feel uncomfortable and exposed. Bathroom very small No counter space No Kleenex in bathroom One bedroom wall does not go all the way to top, is open to living room No windows in bedrooms No Shabbat Elevator
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