눉Everything else was bad.
After arriving at the hotel, following a long 7 hour journey in a car with a toddler and a baby, the hotel immediately started stressing us out with their additional paperwork, charges, and other nonsense that I told them frankly I'd sign almost whatever they asked for as long as we could get to our room quickly.
We did not get to our room quickly. The hotel staff did everything they could to slow us down.
They put four of us in a room for two, even though they knew for weeks ahead of time that we needed a room for two adults and two young children under age 3.
We made sure they knew that by writing that in the Special Requests area of the order form, which the hotel reception manager said "well you can put anything in there so it does not matter what you write in there." Which means they ignore any special requests. And still, that's their problem, not the guests. Nowhere on the booking form does it say "We ignore these requests so write whatever you want, we're not going to respect it."
If the hotel had any issue or problem delivering the special requests we made, then they should have let us know about their problems ahead of time. With roughly 3 weeks of lead time, they had more than ample and reasonable time to do so.
They charged us for the crib and child's bed, even though they state that cribs are not charged for, and they did not provide a child's bed. We opened the couch bed which is in the room anyway, and they just put linens on it. And they refused to refund us for this, upon request.
Usually the was no parking. Except for three times (out of about 12 times) that we found parking on the hotel grounds, we had to park outside of the hotel grounds and walk no less than 7 - 10 minutes to/from our room, with small children and anything else we had to carry.
The room was very far (nearly as far as possible) from the entrance, so going anywhere to or from the room was a big...
눇The swimming pool was nice. The food was OK. The bed was comfortable.