Jerusalem Gold Hotel

We were disappointed with our 1st rooms. But they changed them to make us comfortable very quickly. Good location if you need the bus station.

The people at the front desk were very nice and always willing to help. The manager was attentive and friendly with everyone when I was having breakfast.

The lobby and my room was very clean and tidy. All staff was especially kind and welcoming. Robi at the front desk answered my many questions pleasently. All my basic needs were well taken care of. Good view from my room. Enjoyed having internet and computer access on the ground floor.

Would have liked to have coffee in the hotel room. Construction noise heard in my room was unpleasant, but I wore earplugs to sleep. The dining hall was too cold in the morning. Plates were not always completely clean. Milk did not seem fresh one morning.

the staff was very welcoming and very kind

The hotel is in a great location right next to the Central Bus Station.

The only way the hotel could be considered value for money is if you wish to be close to the Bus Station. It is fairly run down, and a long hike into town.

nothing they were rude and the sheets were dirty and filty

filty sheets and bathrooms

The Hotel was quiet, clean, the service was excellent. The breakfast, that was included in the price was very good and plentyful.

The distance from the Old City.

We have stated there for 3 nights. The cleanness of the room was good, towels and linen have been changed every day, the hotel provides one-off soap, shampoo and a bottle of the water. The location is perfect for visiting other cities and Dead Sea, for example. Also you can reach the Old Town by bus (20 min) or by foot (approximately 50 min). The hotel is near is a building area, but it's quite at the 4th floor. The breakfast it's ok if you planned to stay in a hotel for 3-4 days, not too delicious, but nice and simple buffet. a little tip: there is a wonderful stall near the hotel placed at the central bus station building where you can taste squeezed orange juice :)

The meals are excellent and the rooms are clean and tidy.

I did not appreciate having to pay for internet usages-I that was in bad taste!!

The Hotel is very nice and clean.The personell at the reception, Nasser and Nurman, very kind.

I had to pay for the Internet connection while it was claimed to free.

Outrageous price for tiny room with zero amenities (no functional A/C, cigarette smoke in lobby, 2 thin towels, dingy room, high priced low-quality buffet with unsafe food handling practices, old beat-up furniture, ). Much better pricing for much higher quality and cleaner rooms were available in town i.e. Crown Plaza Jerusalem ($75/night cheaper and 100x better)

We were at room 1007,was small but re -done and very comfortable.Everybody was very helpful, we enjoyed our 2 nights there.

Jerusalem Gold is a very comfortable place to stay because the staff, from the cleaning staff to the manager, Ariella, are all very helpful and welcoming. It is in a central location, right next to the central bus station. The hotel itself is a little dated, but the owner is working hard to make improvements. We enjoyed our stay!